Purchases at Finn Flare with cashback

The problem with the appearance of cashback in this store from 23.04.21 to the present. I made 6 orders - no cashback appeared. The last time the cashback appeared was when ordering 14.04.21. I made requests to the support service. But the desire to place orders was gone, tk. solving the problem for each order through support is not the best option. Although I have to give it credit - the support in LETIshop works well. But compiling hits and taking screenshots is all a waste of time.

I buy in this store almost every month, sometimes several orders per month (for myself, husband, grandson, granddaughter, girlfriend) Usually with the transition from Letishops. I have been shopping for over a year. And the Finflyer and Letishops 5 +++ store itself. Service in the store is at the level, very friendly sellers (Yaroslavl). And cashback always comes before the expected date, usually for several orders at once, probably a month is being processed. Therefore, if someone does not come, I think the problem is on their side. I once made 2 orders in a row for the same amount, and apparently some kind of failure because of this, the cashback was not displayed for the second order. The amount is small, I was not particularly upset, but nevertheless I wrote in support of Letishops, because I think that it works well. And to my surprise, the cashback was credited almost immediately by Letishops himself as part of loyalty to the client, for which thanks! In general, a very good service, if everything is done correctly and accurately (empty basket, etc.) everything works fine automatically!

Disgusting attitude towards customers. The order was formed and delivered on time. There are no complaints about the quality and service. But the next day after the purchase, I am denied the cache! Why? And the support service of Leti shops is still silent. And already the sixth day after the appeal!

Cashback is not refundable. We bought a jacket, fulfilled all the conditions of purchase, but the cashback was rejected. We contacted the Letishop support service, provided all the documents. They sent them a request to which Finn Flare never responded. As a result, cashback was rejected - unpleasant

Good day! I make more than one order in this store every month. Cashback is reflected immediately in the waiting stage. Everything is charged automatically, sometimes faster, sometimes a little longer for several orders at once, as for example today for 4 orders at once. It doesn't matter to me. The deadlines indicated on the site are usually met. Special thanks to Letishops for the promptness of the withdrawal of funds - after submitting an application for withdrawal, money usually goes to a bank card within 5-10 minutes. It is a pity that I had not previously used the Letishops service - I found out only in April 2019.

The quality of the product is good, but the store wants terrible. It takes a very long time to collect the order. My order was placed and received two months ago. Cashback after the order was reflected immediately, but not credited. I'm trying to get them to change the status from "not paid" to "paid" ...

I liked the leather jacket very much and pleased with the discount price. But the store has problems tracking the status of the order. The "paid" status appeared only after a complaint to the store. The cashback after the order was reflected immediately, but it was credited only thanks to the Latishops care service.

FinnFlair does its best not to pay cashback, up to placing the order in the client's personal account as "canceled", although the order was purchased in the store. Numerous requests are not answered in principle. Better to buy from them in offline stores than to suffer with a disgusting online service. Letishops are great - they paid the due cashback for the check and transitions from the site, but there was not the slightest desire to use the FF online store itself.

In general, a good store, but with cashback all deadlines have been violated, it has been running for two months already ...