Важливо!
Today, December 3, after the application and feedback, the cashback was confirmed, the order was placed on November 24, which means it works, but you need to be active to get what was promised
Good day!
Thank you for creating a request to search for cashback. We have already passed the information on to our partners and will do everything possible to return the reward. Indeed, the maximum waiting time for a response from the store can be up to 4 months. This is a standard processing procedure.
At the same time, we wanted to please you, so we credited a bonus to your balance.
Please continue to follow our store terms and conditions to avoid similar situations.
If you have any other questions, you can always find the answers in the "Help" section.
Everything is fine with the cashback accrual. Sometimes it is credited immediately, sometimes a little later, but regardless of delivery or pickup, cashback is always credited
Congratulations! How is cashback accrued for the "on receipt" payment method?
Congratulations!
Cashback when paying "on delivery" is accrued in the same way as when paying online ;)
The main thing is to place an order through LetyShops and comply with the store's terms and conditions.
If you have any questions, write to us through the "Help" section.
I have no complaints about the goods, but I have constant problems with the fact that cashback does not appear. There is no such problem with other stores, only with Eva.ua. It is a pity to waste my time on constantly creating applications. Today I already picked up the delivery, and the cashback still did not appear, so I created an application again to find my cashback
Congratulations!
Thank you for creating a cashback search request.
This way we will be able to check the situation in detail, find out the reason, and contact partners for confirmation of the reward.
The request is currently undergoing automatic review. You can track the status next to the order in your account. As soon as there are updates, it will change automatically.
Have a good day!
Good afternoon, I placed an order through LetyShops two days ago, cashback has not been credited yet.
Congratulations!
When cashback is not displayed in your account after making a purchase, you need to create a search request in the "My Cashback" section of your personal account. If there were no violations of the store's terms and conditions and the rules for purchases with cashback, a request is automatically submitted to partners.
In your account, the order list will show the "Pending" request and instructions on how to review it.
If you have any questions, please write to us through the "Help" section.
Have a great mood :)
And if I didn't download the app, but followed the link to go to the store and ordered the product, will I receive cashback?
Tatyana, congratulations!
In this case, cashback should be credited ;)
We noticed that the bonus for the purchase from 03.10 has already been reflected in your account.
If you have any questions, write to us in the "Help" section of your account.
Please tell me, is cashback on letyshops only credited if you pay for the order online? And if you pay by card upon receipt of the goods, then cashback will not be credited?
Good day!
Cashback is accrued for online purchases after switching from our service.
You can choose any payment method convenient for you ;)
If I pay with a certificate, will I be credited with cashback?
Good day!
Cashback is accrued on the actual payment amount, minus discounts, bonuses, and certificates.
Good afternoon, please tell me, when purchasing goods from Eva physically in the store and not through the online store, cashback is not accrued?
Good day!
Cashback is only awarded for online purchases.
You place an order through the store's website after switching from LetyShops, the store transfers information to our system, then we receive compensation from partners and cashback is credited to the balance according to the terms.
If you have any questions, please write to us through the "Help" section.
Have a good mood!