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Purchases at Эльдорадо RU with cashback in Netherlands

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 85 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions
2% За оплаченный заказ товаров бренда Hi (ставка действует до 17.06.20)
0.8% За оплаченный заказ из категорий: Мобильная техника, Развлечения и Фото-Видео, Дом и Забота о себе
0.6% За оплаченный заказ из категорий: Кухня, Кино и Звук, Домашний офис
0.8% За оплаченный заказ из остальных категорий

Reviews on Эльдорадо RU (127)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
25.05.2020

Very tricky company. She does her best not to pay or reduce cashback. A simple example: 5% For a paid order of goods from the category: Products for the kitchen (bid valid until 05/31/20). I made several orders. But neither the Braun blender nor the Scarlett coffee maker has anything to do with Eldorado’s point of view. As they say, read the fine print;)) Special thanks to the guys from Letyshops for all-round help and support!

The review was translated from Russian using Google Translate. Show original Show translation
25.05.2020

Good afternoon, Alexander!

Do not make hasty conclusions :) The amount of the "Pending" cashback may not be displayed correctly, but when partners reconcile the information, it will change and be credited correctly.
The manager of the care service keeps the appeal under control and will certainly help if something goes wrong.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.05.2020

Since crediting cashback, it’s really a serious problem, however, I also made 2 purchases and there is nothing. But in fairness, so far, when situations arise that the cache did not appear at all, it was charged by the support service

The review was translated from Russian using Google Translate. Show original Show translation
24.05.2020

Hello, Eugene!

We want to note that the cashback in Eldorado RU is displayed for 60 days. This information is on the store page.

If this time has passed, and the cashback has not yet appeared, please create an appeal to the care service. It is located in the Help section.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.05.2020

Hello. Today, on a computer in the Google Chrome browser with the active extension, Letishops made the transition directly from the Letishops website to the Eldorado website, added goods to the basket and paid with an online card. The product has already been received, and the cashback has not yet been displayed "pending". Order number 228782752 from 05.22.2020 11:51 Received at 13:30 Please check

The review was translated from Russian using Google Translate. Show original Show translation
22.05.2020

Good afternoon!

The cashback in Eldorado RU is displayed for 2 months. This information is on the store page.

If before 22.07 it does not appear, please contact the care service :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.05.2020

Full scam. Whatever purchase you make, in whatever store you buy, the product does not go through cashback, it was not so ordered, or something else. In a word, under various pretexts, cashback is not awarded. Previously, they worked in good faith, and for more than a year one scam. It seems that there are more opportunities for calculating cashback, but in fact, nothing works, only one lure and scam in fact

The review was translated from Russian using Google Translate. Show original Show translation
22.05.2020

Hello Arthur!

Checked the information in circulation. We see that you bought the goods in a store where you can’t get cashback by check. The list of stores where this function is available is in the mobile application.

For a successful cashback, do not forget to pay attention to the terms of the store and follow all the rules of purchases.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.05.2020

I placed an order for 10,000 rubles. Item was purchased !!!! Cashback not only did not appear, a month later it was canceled !!! For delusional (naturally) reasons!

The review was translated from Russian using Google Translate. Show original Show translation
22.05.2020

Good afternoon!

Alice, cashback could deviate erroneously or due to a violation of the purchase algorithm. We turned to partners to understand in more detail. Cashback is already on the balance :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.05.2020

The cashback is displayed as it pleases. That is, no way. Always like this. Today's order did not appear again. Deception, and only.

The review was translated from Russian using Google Translate. Show original Show translation
17.05.2020

Good afternoon, Catherine!

The cashback for purchases in Eldorado RU can be displayed for 2 months in the personal account of the service according to the conditions of the store . Partners are working on this issue.

You can always contact our customer service . Managers are happy to answer questions and help.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.05.2020

Good afternoon! Cashback is back, everything is super) I will order more

The review was translated from Russian using Google Translate. Show original Show translation
16.05.2020

Good afternoon!

We wish you a profitable cashback shopping!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.05.2020

Two purchases did not appear. Oga Oga I know, “Cashback in Eldorado RU is displayed for 60 days.” It is natural for 2 months to keep track of who will be. In general, you can’t hope for cashback so far.

The review was translated from Russian using Google Translate. Show original Show translation
16.05.2020

Good afternoon!

We apologize for the inconvenience. Indeed, now cashback appears with a delay. Partners are already working to resolve the issue.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.05.2020

Good afternoon! Cashback is displayed every other time. I placed an order for 600 rubles - cashback was displayed after 15 minutes; I placed the next order in just 15 minutes - the cashback still did not appear (2 weeks had already passed). Tonight I placed the order again - the cashback was displayed by 8 o’clock in the morning. As a result, the cashback is displayed every other time)))

The review was translated from Russian using Google Translate. Show original Show translation
13.05.2020

Hello!

The cashback in Eldorado RU is displayed for 60 days. This information is on the store page . That is, the cashback should still appear :)

If you have any difficulties, you can always write to our care service.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.05.2020

Since April, the site has changed the procedure for placing an order, if you are lucky after throwing an order it will be thrown out for payment or thanks for the order the cashback will be fixed 100%! And if you are thrown to the main page and at the same time the order is formed, then you lost cashback! And so I already have 4 orders idle ... or cancel orders and still try to form so that threw it on the correct link, and not on the main one., PPC is shorter than the moment

The review was translated from Russian using Google Translate. Show original Show translation
13.05.2020

Good day, Sergey!

Fixing information in our system occurs automatically after the store receives information about the source of the buyer’s transition. If the order was completed in accordance with the terms of the store and the rules of making purchases , the cashback will be displayed for 2 months in your LetyShops account. You just have to wait :)
We see that an appeal has been created to the care service, in which the manager keeps the issue under control.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.05.2020

I placed an order, they’ve already brought it, but here I still haven’t

The review was translated from Russian using Google Translate. Show original Show translation
11.05.2020

Good afternoon!

Eugene, at the moment the cashback for orders in Eldorado is displayed with a delay of up to 2 months.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.05.2020

7 days passed, but the cashback did not appear.

The review was translated from Russian using Google Translate. Show original Show translation
11.05.2020

Good afternoon!

Irina, a cashback may appear within 2 months after placing the order. Information is available on the store page.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
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