Purchases at Discover Cars with cashback in Netherlands
Cashback is credited not for the whole order amount but only for commissions earned by the store.
Reviews on Discover Cars (3)
Therefore, we publish only our customers' reviews.
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Terrible Customer Service & Fake Promises I had taken a full coverage insurance based on their promise of covering all exterior parts and quick compensation (48 Hours !). I have been travelling, booking rental cars and taking 3rd party insurance for more than 15 years now and never had a need to follow up or reach out to a CEO/Co-founders/Head of customer service for a simple request or claim in this case. It is EXTREMELY DISAPPOINTING to me that post having followed their COMPANY PROCESS and providing all Required Information to their customer service team 1. Neither have I Received my refund on insurance 2. Nor does the customer service team have the decency to respond to my emails. Some 5 follow ups and no courtesy response. This has been the worst experience I have had with a rental company and truly makes me question myself WHY DID I DECIDE TO GIVE YOU MY BUSINESS ! At this stage, all I can question is WHY DO THEY MAKE FAKE PROMISES ? IS THE CUSTOMER SERVICE TEAM THERE FOR NAMESAKE OR DO THEY HAVE A CUSTOMER SERVICE TEAM THAT IS EMPATHETIC TO ITS CUSTOMERS ? It was a great learning experience on why not to work with you or any 3rd party insurance company that only takes business based on fake promises. If this is the way you wish to run your business, that is your choice. But I am sure you will have many frustrated customers like me soon (if not already).
Hello!
Sorry to hear that you had an unpleasant experience with this company. Hope it will not happen again.
Best regards,
LetyShops team
failure, I booked a COMPACT class car and got a Ford Fiesta, the company stated that this is such a class of car. I do not recommend.
Good morning!
Please contact the store's customer service office to clarify the situation.
Because for our part, we can only help in the matter of calculating cashback.
The LetyShops team
The company is cheating !!! I booked a car through the website, paid a deposit of 65 euros. Upon receipt of the car on 01/05/19 at the Vienna airport, the prepayment was not taken into account. When contacting the site administration, the answer was received that the prepayment was for their services ??? Further questions are not answered ... Discover car hire is a scam! I am ready to present all copies of documents. Alexander Kiev sae@sae.kiev.ua
