Good afternoon!
Thanks for the feedback. Unfortunately, each store has its own conditions, according to which the cashback rate can be different, depending on the category from which the goods were purchased. We always publish this information on the page of each store / service with which we cooperate. Please note that the cashback rate in the Chain Reaction Cycles store depends on the category of products and can range from 1 to 3%.
If the cashback on your order is credited less than 1%, please leave a request through your personal account, the Help section, care managers will try to figure out the reason for the incorrect accrual, and solve the problem.
We are always open to suggestions and grateful for your opinion, because it is you who help us to become better.
There are questions or suggestions for improving the service - please contact us, we are always happy to help!
Respectfully,
LetyShops team