Purchases at Chain Reaction Cycles RU with cashback in Netherlands

Hello Andrei!

Thanks for your feedback. We understand that for some reason, cashback was credited to a smaller amount automatically and you are upset.

In order to understand this situation, write to us through the "Help" section of your personal account. We will be happy to answer and help you.

Have a nice day!

Respectfully,
LetyShops team

Good afternoon!

Thanks for the feedback. Unfortunately, each store has its own conditions, according to which the cashback rate can be different, depending on the category from which the goods were purchased. We always publish this information on the page of each store / service with which we cooperate. Please note that the cashback rate in the Chain Reaction Cycles store depends on the category of products and can range from 1 to 3%.

If the cashback on your order is credited less than 1%, please leave a request through your personal account, the Help section, care managers will try to figure out the reason for the incorrect accrual, and solve the problem.

We are always open to suggestions and grateful for your opinion, because it is you who help us to become better.

There are questions or suggestions for improving the service - please contact us, we are always happy to help!

Respectfully,
LetyShops team

Hello!

Thanks for your feedback. We cooperate with various online stores, and in all stores the conditions for calculating cashback are different.

There are stores that provide cashback at a fixed interest rate for each order. And there are those that provide cashback at interest rates, which depend on the categories of goods. We publish all the information about accruing cashback in the store’s description on our website in the “Rates / Conditions” section, so that our users always have the opportunity to familiarize themselves with this information.

This store charges cashback in the amount of 1 to 3%. Unfortunately, we are not provided with decoding of rates by product categories from the store’s internal classification.

If you have any questions regarding the operation of our service, you can always contact our care service. We will be happy to answer all your questions and help.

Regards,
LetyShops team

Good afternoon!

Thank you for your feedback. We cooperate with all our partners on special conditions for accruing cashback. In some stores / services, the cashback rate is fixed, in some it depends on which category the order was made with. In order for users to evaluate the benefits of an online purchase before completing an order, we always publish information on cashback rates before moving to each store / service.

Also, upon activation of our extension, it notifies that “The size of the cashback depends on the category of goods and can be from 1 to 3%” (this is if, without taking into account the lexicon, with the lexicon, the cashback rate will be higher).

If you have any questions about cashback rates and accrual conditions, you can always contact our 24-hour customer care service, we will be happy to help. Have a nice day!

Respectfully,
LetyShops team