Purchases at Chain Reaction Cycles RU with cashback

Hello Sergey!

Thanks for the comment. To help resolve this issue, we have created a call to the care of your account. You can respond to the appeal through your personal account, section "Help".

Looking forward to your reply. Have a nice day!

Respectfully,
LetyShops team

Good afternoon, Dmitry!

Thank you for reporting the problem. It is very important for us to understand why the cashback is not activated. An appeal to the care service has been created on your behalf. You can respond to the appeal through the "Help" section of your personal account.

Respectfully,
LetyShops team

Good day!

Thanks for the comment. So far, the store has not sent us information about the purchase of your order and the cashback is displayed with the status “Pending”.

You can see the approximate transfer date for each order. To do this, move the mouse over the question mark next to the order status.

Approximate date of order confirmation, calculated according to the average cashback waiting time. That is, some orders are credited earlier than the specified date, some later.

If you need help - write.

Respectfully,
LetyShops team

Hello Vladimir!

Thanks for your feedback.

At the moment we are really seeing difficulty in activating the expansion on the site of this store. The technical department deals with the issue.

For cashback you can make a direct transition from the store page on our website: https://letyshops.com/shops/chain-reaction-cycles

Sorry for the inconvenience. Have a great weekend!

Respectfully,
LetyShops team

Hello Anton!

Thanks for your feedback.

Do not worry, please. We will do our best to help you. To this end, we have created an appeal to the service of care, section "Help". You can answer in this section, in the "My downloads" tab.

We will wait for your information.

Have a nice evening!

Respectfully,
LetyShops team

Good afternoon, Anton!

Thank you for reporting the problem.

Unfortunately, now there really are difficulties with the activation of the expansion on the store's website. All data transferred to the technical department for further resolution of the issue. To get a cashback in this store, you must make a direct transition before ordering the button "Go to the store", which is available on the store page on our site.

If you have questions - write, we will be happy to answer.

Have a good day!

Respectfully,
LetyShops team

Good day, Andrey!

Thanks for the feedback. Indeed, there is a difficulty in activating our extension on the Chain Reaction Cycles store website. But, our tech. the department is already engaged in its elimination.

To receive a cashback, you must make a direct transition to the store from our service.

Sorry, please for temporary inconvenience. Have a nice day!

Respectfully,
LetyShops team

Good day!

Thanks for the feedback. Arseny, do not worry, we are keeping control of your appeal. As soon as the answer from partners arrives, the manager, deals with your question, will contact you and try to help.

If our extension is not activated, most likely you have installed some kind of extension to block ads. Try turning off all third-party extensions one by one and re-activating the cashback.

If you still fail to activate the cashback - try updating the extension. This can be done by removing and reinstalling our extension.

If you have any questions - contact us, we are always happy to help. Have a nice day! :)

Respectfully,
LetyShops team

Good day, Andrey!

Thanks for the feedback. The cashback rate in this store depends on the category from which the order was made and ranges from 1 to 3%. Unfortunately, the store does not provide us with decryption of rates and charges cashback in accordance with its own classification.

According to your personal account, you and the care manager figured out the reason for losing the cashback and the issue with the charge has already been decided in your favor.

If you have any questions, be sure to write, we are always happy to help.

Respectfully,
LetyShops team

Good day!

Thanks for your feedback. It is very important to us that every cashback comes.

We are always ready to help understand the reason for non-remuneration, but without your help we will not cope. Please leave a request through your personal account, the “Help” section and check the order information (amount, date, order number) for which the cashback was not fixed. We will also be grateful if you send any document that confirms the payment of the order.

We will wait for feedback and will do our best to help. Have a nice day!

Respectfully,
LetyShops team