up to 5.5 %
cashback
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Don’t forget about Cashback shopping rules

Purchases at Book24 with cashback in Netherlands

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
Maximum waiting time for cashback: 90 days
Information and conditions
5.5% За оплаченный заказ нового пользователя магазина Book24 на сумму до 10 000 рублей
2.5% За оплаченный заказ постоянного пользователя магазина Book24 на сумму до 10 000 рублей
1.25% За оплаченный заказ с промокодом/без промокода, на сумму от 10 001 рублей
1.25% За оплаченный заказ с любым промокодом до 10 000 рублей

Reviews on Book24 (137)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

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Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
28.04.2018

Yesterday I made a purchase through a mobile application for the Android letishop, the basket itself is empty, I added what I needed and ordered, I paid, but the cashback and the operation just didn’t appear, the last time there was a similar problem, but the operation appeared an hour later, and now there is no information , there are transitions, I did everything right, I’m upset by this incident.

The review was translated from Russian using Google Translate. Show original Show translation
28.04.2018

Hello Roman!

Thanks for your feedback. According to the data from your account, the cashback has been successfully displayed in your personal account and is now in the "Pending" status.

If you have any questions or difficulties, you can always contact us by creating an appeal through the "Help" section, or by writing to support@letyshops.com.

We will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.04.2018

The second time the cashback does not appear. The transfer is fixed, the order is made, paid and received. There is no cashback. There were no problems before. It’s sad.

The review was translated from Russian using Google Translate. Show original Show translation
26.04.2018

Hello Marina!

Thank you for your feedback. Don’t worry, please, we will do our best to figure out the reason for not paying cashback and resolve the issue. An appeal to the care service has been created through your personal account. To respond to the appeal, please follow this link: https://help.letyshops.ru/hc/en/requests.

We are waiting for your reply.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.04.2018

Books were delivered very quickly. In the future I will order books only on this site.

The review was translated from Russian using Google Translate. Show original Show translation
22.04.2018

April 19 made an order, but the cashback did not appear. Although I see the transition to the Book24 website.

The review was translated from Russian using Google Translate. Show original Show translation
23.04.2018

Good afternoon, Irina!

Thanks for reporting the issue. It is very important for us that you can receive cashback for each order. For this, we advise you to comply with our rules, as well as the conditions that are published on the pages of our partners.

With the correct ordering algorithm, we turn to our partners and specify the reason for non-accrual. An appeal to the care service has been created from your account. Please answer the questions in circulation. If we can, we will tell you yourself what caused the loss of cashback. If not, we will turn to the store for help and try to return your cashback.

We will be grateful for your assistance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.04.2018

Hello. The transition to the Book24 website 04/19/2018 appeared at 9.57! ORDER issued! Cashback is not expected !! Sort it out! Very often you have this situation! The extension burned in green!

The review was translated from Russian using Google Translate. Show original Show translation
20.04.2018

Good afternoon, Nikita!

Thanks for the comment. It’s nice to inform you that the cashback on order is already displayed with the status “Pending” automatically according to the data from Book24.

Orders from this store are fixed during the day from the moment of registration, so we ask you not to worry ahead of time.

Beneficial to you cashback purchases.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.04.2018

There is no cashback. The order at the Beech has long been completed, but there is no money.

The review was translated from Russian using Google Translate. Show original Show translation
18.04.2018

Hello Nikolai!

Thank you for your feedback. Each store has its own average and maximum cashback time. You can see the maximum date of confirmation of cashback in your personal account. To do this, move the mouse cursor over the question mark next to the cashback status.

The maximum cashback date for this order is 15.05.

If cashback is not credited before this deadline, write to us. We will try to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.04.2018

Hello. The transition to the Book24 website 04/09/2018 15:35 was displayed, but the purchase was not. I have already received the purchase, but there is no cashback.

The review was translated from Russian using Google Translate. Show original Show translation
18.04.2018

Hello Marina!

Thanks for the feedback. In order for your every order to be successfully fixed, it is very important to observe the conditions of the store, as well as the rules for making purchases with a cashback: https://letyshops.com/pravila.

An appeal to the care service was created from your account to find out the reasons for the loss of remuneration and resolve the issue. In order to respond to the appeal, follow this link: https://help.letyshops.ru/hc/ru/requests.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.04.2018

Good afternoon! 04/14/2018 placed an order 1326121 at 23:15. The transition was displayed, but I still don’t see the cashback.

The review was translated from Russian using Google Translate. Show original Show translation
15.04.2018

Good afternoon!

Thanks for the comment.

Loss of cashback can be affected by various factors. To understand in more detail in this situation, we created an appeal to the care service on your behalf. You can familiarize yourself with it and give an answer in the "Help" - "My Messages" section. We will be happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.04.2018

Good afternoon! The situation is similar: I placed the order number 1317987 from 2018-04-13 18:56:15, the transition was displayed, but there was no cashback.

The review was translated from Russian using Google Translate. Show original Show translation
14.04.2018

Hello Anastasia!

Thank you for your feedback. The cashback for your order has already been successfully displayed in your account :)

We ask you not to worry ahead of time, as cashback is usually fixed within a day from the moment of registration.

If you have questions or difficulties - write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.04.2018

I placed an order 1291527 on 04/10/2018, the transition went through, but for some reason it didn’t register with you (and this is not the first time. I must say that after going to the store, I placed the order right away no more than 5 minutes in accordance with the rules. On this day, my colleague also made the order and he didn’t affect the order in the same way.

The review was translated from Russian using Google Translate. Show original Show translation
12.04.2018

Good afternoon!

Thank you for your feedback.

To understand the reasons for losing cashback and help you, we have already created a call to the customer care service on your behalf. You are already familiar with the call processing scheme, so we expect your answer.

Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.04.2018

Hello! A very good store, I often make orders, always accrued cashback. But for order 1198574 from 03/25/18 cashback was not credited, although it was activated.

The review was translated from Russian using Google Translate. Show original Show translation
04.04.2018

Hello Marina!

Thank you for your feedback. There are a number of reasons why cashback may not be credited. All the reasons we describe in detail here: https://letyshops.com/pravila.

In addition, each store has additional conditions for accruing cashback. We always warn users about such conditions on the page of each store. Book24 purchase conditions are described here: https://letyshops.com/shops/book24.

To quickly understand the reason for non-accrual, we created an appeal to the care service on your behalf. Please respond to the appeal and report the situation in more detail.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.03.2018

Hello! Made an order! Activated everything as it should! But the cashback did not appear!

The review was translated from Russian using Google Translate. Show original Show translation
29.03.2018

Good afternoon, Pavel!

Thanks for the feedback. We will certainly help you solve this issue. Please go to the "Help" section, our manager has already written to you and is awaiting an answer.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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