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Don`t forget about Cashback shopping rules

Purchases at Bigl UA with cashback in Netherlands

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 70 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Магазин может отклонить подозрительные или мошеннические заказы, которые подразумевают недобросовестное использование магазина или кэшбэк-сервиса.

 

Кэшбэк предоставляется для Украины (кроме зоны боевых действий Луганской и Донецкой областей, а также АР Крым).
 

Reviews on Bigl UA (10)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
01.02.2020

A strange store, I make a lot of orders. Now there are orders made back in November (and now it's February), still amateurs take orders immediately for a month, for example, and cancel everything all at once, then you sit still with support and you talk, you even prove, then you wait again. In general, I have no desire to order through this site at all

The review was translated from Russian using Google Translate. Show original Show translation
03.02.2020

Good afternoon!

Alexander, we apologize for the wait. Apparently, the partners needed more time to process the information. We see that you have already created an appeal to the care service. The manager will make every effort to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.09.2018

Everything is at the highest level, on the trading floor (I’m talking only about my seller), on the cashback. Many people want to get the cache now and immediately, but .... read the conditions for receipt - on average, you must wait from 20 days.

The review was translated from Russian using Google Translate. Show original Show translation
17.06.2018

I did not get a cashback, although I already received the goods! Here is the order number Order in Bigl UA Order number: 53278097 Order amount: 3197.17 rub. (1349 UAH.) Order date: 05.06.2018.

The review was translated from Ukrainian using Google Translate. Show original Show translation
17.06.2018

Hello, Kirill!

Thanks for the info.

Each store needs time to process the order data and transfer it to us. The cashback waiting time is indicated on the store page on our website. You can also check the approximate date of crediting the cashback, if you hover the mouse over the question mark, which is opposite the order in your account. Your reward will be credited until 05.07. Please wait a bit more.

There will be questions - write, we will be happy to help.

Respectfully,
LetyShops team

The review was translated from Ukrainian using Google Translate.
22.05.2018

Do not stir up the water, everything comes, in one and a half to two months, but it comes.

The review was translated from Russian using Google Translate. Show original Show translation
02.05.2018

Yes, I got a cashback. what you need to do to receive it is to order to be credited / wait 30 days (not confirmed) / 30 more to prove that everything is in order / and here they will give 18 rubles from your pocket. In short, I do not advise

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

Hello!

Thank you for sharing the situation with us.

We are always interested in resolving issues with minimal time spent, but for this we also need the assistance of our users.

Unfortunately, we really haven’t yet received an automatic confirmation by order from partners at the time of writing the review. Since we received documents confirming payment from you only today, the cashback was immediately credited to your balance.

At the moment, the store has already confirmed your cashback and we also received a reward :-)

If you have any questions or difficulties - write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.04.2018

EVALUATION OF CHILDREN. I HAVE GONE WITH THEM ALREADY FOR A LONG TIME BUT IT NEEDS TO REACH UP TO 500 I DECIDED TO BUY ON BIGLUA BUT NOT EVERYTHING IS SO JUST ORDERED. PROTECTING THE NORMS PASS A MONTH OF WAITING AND HERE THE CASHBACK WILL NOT BE CONFIRMED. I WRITE IN SUPPORT. I AM ASKED TO GIVE A SCREENSHOT L / C OR CHECK. SO DECIDE IT FOR YOURSELF, I TIRED FOR EACH CASHBACK SAVE CHECKS AND SCREEN L / C. BIGL NORMAL SQUARE BUT ON THE CASHBACK DO NOT HOPE ALREADY 7 DAY RINSE THE BRAINS OF THE SPORT.

The review was translated from Russian using Google Translate. Show original Show translation
21.04.2018

Hello, Alexander!

Thank you for sharing your opinion about the service.

All data on accrual and confirmation of cashback are received in our system automatically.

Unfortunately, we have not yet received confirmation of your order from the store. But, since the cashback has already expired, we are ready to help in this situation. To resolve the issue, please send a screenshot from the personal account of the store where the status of the order is “Complete”, or a receipt confirming the purchase of the order.

We will be waiting for your reply in contacting the care service.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.12.2017

There were 2 orders. Both paid and received. Cashback is not credited because "the order is canceled or returned." Where such information comes from. This site is just scammers.

The review was translated from Russian using Google Translate. Show original Show translation
09.12.2017

Hello, Tatyana!

Thanks for your feedback. We are very sorry that you encountered this situation while shopping at this store. The cashback is rejected automatically based on the information that the store provides us.

To resolve the issue, please create an appeal through the "Help" section of your personal account. We will certainly try to help you in this situation.

We will wait for your appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.11.2017
A month has passed, cashback has not been credited.
The review was translated from Russian using Google Translate. Show original Show translation
05.11.2017

Hello, Eugene!

Thanks for your feedback. Each store has a certain period during which information on the order is processed. The estimated date of order confirmation in the Bigl UA store is calculated according to the average cashback wait time. That is, some orders are credited earlier than the specified date, some later.

If the cashback for your orders is not confirmed within 45 days from the date of registration, write to us through the "Support" section of your personal account. We will try to help.

Have a nice evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.10.2017
I have an interesting experience with this Bigl.ua. I made several orders on the site, everything was as it should, cashbacks appeared, but were not confirmed for a long time (30 days are indicated on the site). It didn’t burn for me and I just waited, and after 30 days I looked at me all the cashbacks on their site were taken and canceled at once .. It's unpleasant.
The review was translated from Russian using Google Translate. Show original Show translation
09.10.2017

Good afternoon!

Thanks for the feedback. We are sincerely sorry that the cashback for your orders has declined, but don’t worry, we will try to figure out the situation and help.

Cashback is confirmed or rejected automatically after the store sends us order information.

Reasons why cashback may be rejected may be:

- cancellation, partial redemption or change of order,

- violation of the rules of purchases with cashback,

- the use of promotional codes, discounts, or bonus programs that are not on our website.

Also, unfortunately, there are situations when the cashback is rejected by mistake.

So that we can help to understand this situation, please leave an appeal through your personal account, section "Help".

We will wait for your appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.09.2017
Cashbacks do not come, I turned to those support, they credited money from my pocket, they said that they would contact the administration but nothing had changed, I made new orders and there were no cashbacks! Remove this site from the list of partners until you get started.
The review was translated from Russian using Google Translate. Show original Show translation
26.09.2017

Hello, Alexey!

Thank you for your feedback.

We are very sorry that you are faced with this situation. We have already contacted the store representatives in order to find out the exact reason for not paying cashback. The process of reviewing our application may take 3-4 weeks. As soon as we get the answer, the manager with whom you spoke will immediately write to you.

We hope to get a response as soon as possible. Thank you for being with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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