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Purchases at Яндекс.Маркет with cashback in Netherlands

Waiting time for crediting cashback
Average waiting time for cashback: 75 days
Maximum waiting time for cashback: 150 days
Information and conditions
3.3%
За оплаченный заказ из категорий: Мода и Товары повседневного спроса
3.1%
За оплаченный заказ из категории Детские товары
2.65%
За оплаченный заказ из категории DIY-товары
1.6%
За оплаченный заказ из категории Товары для здоровья
0.65%
За оплаченный заказ из категории Электроника и бытовая техника

Reviews on Яндекс.Маркет (276)

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03.10.2020

Well, I don’t know, the order is from a thousand, the amount is displayed 329 r, apparently from the entire order, only 1 cashback item is supposed to be 9 rubles. cashback, and even the term of accrual until March. The rules are getting worse and worse, I don’t know if there is any sense from all these body movements.

The review was translated from Russian using Google Translate. Show original Show translation
10.10.2020

Good afternoon!

The cashback amount is sometimes displayed incorrectly . At the time of enrollment, it will change to the correct one.

The store takes time to process the information. The waiting period for each store is individual, details about the terms are posted on the store page.

The manager got in touch with you and will wait for the cashback to be credited together with you.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.10.2020

A waste of time to go. About ten orders for different amounts, different goods, no returns, amounts from 2000 rubles. and higher - all cashbacks are rejected.

The review was translated from Russian using Google Translate. Show original Show translation
21.10.2020

Good afternoon!

Please note that under the terms of the store, cashback is credited to orders that cost more than 1000 rubles .

For rejected orders, applications have already been sent to the store. We will try to return the cashback.
The manager keeps the situation under control and will contact you regarding the result.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.09.2020

I like the store, but I haven’t been credited with cashback yet. The amount is displayed in my account, the crediting period has not yet expired.

The review was translated from Russian using Google Translate. Show original Show translation
30.09.2020

Good afternoon!

Julia, partners need time to process data. For an order made on 05.09, the cashback must be credited before 02.02.2021 :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.09.2020

A very long wait for cashback, unlike other stores, and there are large amounts. Even with Aliexpress, they charge faster, in principle I don't order anything until they return the cashback.

The review was translated from Russian using Google Translate. Show original Show translation
26.09.2020

Good day!

It takes time to process and transmit information about orders to partners.
Each store has individual terms for crediting cashback. As soon as the store transfers the reward to us, the cashback is credited to the user's balance.

If cashback for orders is already pending, you can safely continue shopping. :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.09.2020

rejected cashback ... the store itself, it's better not to rely on cashback

The review was translated from Russian using Google Translate. Show original Show translation
22.09.2020

Good day!

Natasha, cashback declined due to violation of Beru's conditions - the minimum purchase amount is less than the minimum. Please do not forget to read the information on the store page.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.09.2020

Hello. I went to the beru.ru store with a good cashback. I ordered a product (namely, a laser roulette), the product arrived faster than expected (thank you very much for this), but the product is of inappropriate quality (namely, the product defect is tracked), well, cashback is not charged. Sadly ...

The review was translated from Russian using Google Translate. Show original Show translation
22.09.2020

Good day!

To resolve the issue with the quality of the goods, we recommend contacting the store's support.
Cashback is displayed in your personal account with the "Pending" status. It must be credited to the balance by 14.02. Time is needed to process and transfer data.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.09.2020
ordered a blender with delivery. Delivery was carried out to the entrance, I had to go down, took it without checking. While it works.
The review was translated from Russian using Google Translate. Show original Show translation
18.09.2020

For all the time of orders with take. Once a cashback came in a measly 35 rubles. I started ordering for large amounts, the cashback hangs, and the time of its accrual increases every month.

The review was translated from Russian using Google Translate. Show original Show translation
18.09.2020

Good day!

Up-to-date information on the timing of cashback crediting is available on the store page.
The maximum waiting period for cashback for an order made on 14.08 is 11.01.2021. We think it will happen faster :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.09.2020

I made an order, the cashback was rejected for unknown reasons. At first they said to wait until September 14 (that is, about a month), then that no response was received from the partners and offered to wait a few weeks. And now I doubt that cashback will be credited at all. It is very disappointing, because such situations were always resolved within a few days

The review was translated from Russian using Google Translate. Show original Show translation
17.09.2020

Irina, good afternoon!

Cashback is credited or rejected automatically according to the data from the store. Perhaps it happened by mistake or the purchase algorithm was violated.
We have submitted applications to partners in order to find out the reason for not charging a commission for your purchases and are waiting for a response together. The manager will definitely contact you in the "Help" section. The question will not remain unresolved :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.09.2020

Don't order anything from this store! I made an order, it was divided into two with different delivery dates. The first was delivered. On the second two days in a row, SMS came that the order was from the courier. I waited two days, asking for time off from work, there was no courier and even a call from him or from the store itself. In general, the month in my personal account I took an inscription - the delivery date is being specified. For a month no one even tried to contact me! A month later, the order was canceled altogether. But that's not all, we also canceled the cashback for both products in Letishops, including the one I received!

The review was translated from Russian using Google Translate. Show original Show translation
12.09.2020

Good day!

Vladislav, to help with cashback, created an appeal to the care service. You can write to the manager through mail or the section of your personal account "Help", "My requests".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.09.2020

3 orders were placed. Cashback was displayed. After 2 months, all cashback orders were rejected. The item was not returned, orders were not canceled.

The review was translated from Russian using Google Translate. Show original Show translation
12.09.2020

Good day!

Alexander, the cashback has deviated due to violation of the store conditions. Purchases were made for less than 1000 rubles.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.09.2020

Previously, cashback was credited instantly, almost immediately after receiving the order, but now you wait 3.5 months, and in the end you get "cashback rejected".

The review was translated from Russian using Google Translate. Show original Show translation
11.09.2020

Good day!

Ekaterina, the cashback was rejected because the partners' terms and conditions were violated when placing orders. The amount of purchases was less than 1,000 rubles.

Please do not forget to read the terms of the stores.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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