Кешбек не зарахується або буде відхилений за:
- замовлення з промокодами, не опублікованими на сайті LetyShops;
- замовлення, зроблені в мобільному додатку Answear;
- замовлення, оплачені карткою Монобанк, А-Банк і банк ПУМБ. Ця умова діє на період промо Answear UA і даних банків;
- замовлення з регіонів, в які магазин не доставляє замовлення.
If cashback + discount in the store is profitable, but the discount in the store is only when paying for the application, and the application does not open when switching, then the discount will not be accrued?
Congratulations!
Indeed, cashback is not accrued for purchases made in the store's mobile application.
The Answer store, like other partners, has its own terms and conditions under which it can share part of the profit with customers. Therefore, promotional codes, promotions, and cashback cannot always be combined.
We understand that sometimes it's more profitable to use a discount, and sometimes - cashback. Choose the option that suits you best. ❤️
I do not recommend shopping here:
1. The product is more expensive than competitors', even with cashback.
2. If you use a promotional code or pay with the wrong bank, there will be no cashback.
3. When ordering for more than €150, taxes are on you. It seems like no one is hiding it, but they will write about it in small print and disguise it in the tone of the site.
It's better to order from M****s from the states. Same goes for delivery from abroad, but the prices are more pleasant.
Good day!
Thank you for sharing your experience.
All cashback accrual conditions are listed on the store page so that each user can familiarize themselves with them before placing an order. We understand that you were counting on cashback, so the manager credited the bonus from the company's funds as an exception.
Each store, not just Answear, sets its own terms and conditions for sharing a portion of its profits with customers. Promo codes, promotions, or cashback are different ways to do this, so it's natural that you can't combine all discounts at the same time. We understand that sometimes it's more profitable to use a promo code, and sometimes cashback.
Choose what's best for you ❤️
Regarding purchases over €150. This is a general rule that applies to all orders that pass through customs. If the value of the goods exceeds €150, the buyer pays taxes and duties in accordance with the legislation of Ukraine.
Please remember the store's terms and conditions and shopping rules to avoid misunderstandings.
Please tell me, if I use Answear bonus funds, will I not get cashback?
Congratulations!
Yes, you can use the store's bonuses and discounts.
Cashback will be credited to the actual payment amount for the purchase :)
Hello, why is it not possible to pay with a Monobank card so that cashback is credited?
Olezhe, good day!
Partners do not transfer rewards for orders paid with a card with a cashback function during the Answear UA and Monobank promo period. In this case, the bank receives the benefit, not us.
If possible, please choose another card for payment :)
If I go to the Answer website through Letishops and enter a promotional code, will I receive cashback?
Congratulations, Vito!
No, cashback is not accrued for orders in which a third-party promotional code was used.
If you have any additional questions, please write to us through the "Help" section.
Good morning. Will I get cashback when ordering with postpaid?
Good day!
Yes, cashback should be credited ;)
If you have any questions, write to us in the "Help" section of your account.
Enjoy your shopping!
Good afternoon! There were 2 orders on 4.08, one order was credited with increased cashback, and the other was not, the orders were placed on time and one after the other.
Good day!
That's right :)
"Hot cashback" is valid for one order placed after activation.
All the promotions you have activated can be seen in the Lety codes section of your personal account. All the information is indicated there: when the code started working, when it will expire, and what is the maximum cashback amount.
Therefore, the cashback for the second purchase was calculated at the base rate.
Write to us through the "Help" section if you have any questions.
Have a good day!
This is not the first time I've placed an order and everything has always been good, only the last order I placed with increased cash back and was charged a smaller amount.
Good day!
Olena, the last "Hot Cashback" at Answear was activated on August 4. This increase has been successfully recorded for your purchase ;)
The order from 07.08 was placed without activating the increase. Therefore, the cashback is calculated at the base rate.
If you have any questions, please contact us in the "Help" section of your account.
Have a good mood!