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Важливо!
I read the reviews, did not believe it, it seems like a normal store. I ordered the goods, paid through the website, the cashback did not come, not only did they do it with the order (they sent the wrong thing), they also waited more than a week for the order.
Hello!
Thank you for your feedback. Let's face it, sometimes cashback is lost. The reason is often a violation of the shopping algorithm, the use of third-party discounts, coupons. The most important rule for getting a cashback is to activate cashback through an extension or a direct transition from our website to the store's website. If losses occur periodically, although everything was done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even functions of antivirus programs can overwrite our affiliate link and take a reward for your order for themselves.
But we always try to help find the reason and, if possible, compensate for the cashback. To do this, please leave an appeal from your personal account, the "Help" section and specify the information about the lost order.
We will wait for an answer and will do our best to help. Have a nice day!
Sincerely,
LetyShops team
Hello!
Thank you for your feedback. It is a pity that this happened. Most likely, due to a technical error, the order status changed to declined. For our part, we turned to the store manager who is responsible for the cashback program and will try to figure out the situation. As soon as we receive an answer, the manager with whom you corresponded in the call will contact you and report the information received.
If you have any questions, please contact us, we will be happy to help. Have a good day!
Sincerely,
LetyShops team
Hello!
Thanks for your feedback. We are sincerely sorry that you are faced with such a situation.
According to the data from your personal account, you have already turned to us for help in resolving this issue. We will try to help as quickly as possible. Also, it is very important for us to find out the exact reason for the rejection of the cashback, so we will contact our partners.
We hope that such unpleasant moments will not happen again and your orders will be successful.
Please contact if you have any questions or wishes. Good evening!
Sincerely,
LetyShops team
Good day!
Thank you for your feedback. We are sincerely sorry that the cashback for orders declined. When a store declines a reward, an automatic rejection and cashback occurs. The reason for rejection may be - non-purchase / return of goods, violation of the purchase algorithm with cashback, use of other bonus programs when purchasing. Sometimes erroneous deviations occur.
We try to help as quickly as possible, so we solved the issue with the accrual from our own funds and only then sent a request to the partners.
If you have any questions and wishes regarding the work of our service, please contact. Have a good day!
Sincerely,
LetyShops team