Кешбек не нараховується за:
Важливо!
Watch carefully how store employees place an order. I made an order via the Internet, picked it up at the store on the same day, but there the consultants placed my order as a new one (like I came to their store and just bought the product), and the order on the website was canceled. They receive more bonuses for this. Accordingly, the cashback has been canceled. The tech support hangs up on a request to figure it out. After raising the issue on social networks, representatives of the store contacted me and said that they could not do anything, the consultants were to blame, etc.
Hello Vitaly!
Thank you for writing about the situation that has arisen.
Perhaps the cashback was rejected due to changes in the order and binding of additional services. If in the future you have a need to re-checkout an order with cashback or add product items, it is better to cancel the order and make a new one, with a transition through our service. To support you, we have added cashback to your balance. :)
We hope that such situations will not arise in the future.
Email if you need help.
Sincerely,
LetyShops team
I made an order in Allo on 20.2.2017, cashback is still pending, almost 7 months have passed.
Good day!
Thank you for your feedback.
On your behalf, we have created an appeal to the care service to resolve the issue. We will be glad to receive information about the order on the "Help" - "My requests" tab.
Sincerely,
LetyShops team
I made an order in Allo on 02/19/2018, cashback is still pending, almost 4 months have passed.
Hello Eugene!
Thank you for writing to us about this situation.
According to data from your personal account, the issue has already been resolved in appeal # 1363248.
If you have any questions or difficulties - write. We are glad to help.
Sincerely,
LetyShops team
I have already made an order several times, and I have never received cashback automatically. Each time you have to write to the "Care Service" and prove that the order was paid and received. You need to remove such stores from the list.
Good afternoon, Roman!
Thank you for your comment. Cashback for orders from this store is successfully recorded in your personal account, but the store does not have time to send us information about the redemption of orders quickly enough. If similar situations arise in the future, be sure to write, we are always happy to help. Or wait a little while the cashback is automatically confirmed. Hope for your understanding. Have a nice day!
Sincerely,
LetyShops team
Has not charged hanging confirmation for more than 2 months ...
Hello Alexey!
Thank you for writing.
Unfortunately, for some reason we have not received information on your order yet. We will definitely help you in this situation. For communication, we have created an appeal to the care service on your behalf (section "Help, tab" My requests ").
We will wait for your answer. Have a nice day!
Sincerely,
LetyShops team
scammers always cancel cashback
Hello!
Thank you for writing about this situation. To understand and help you, we have created a care service appeal on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My requests" tab.
We will wait for information from you. Have a good day!
Sincerely,
LetyShops team
They just took and canceled the cashback
Good day, Andrey!
Thank you for your comment. We understand how unpleasant this situation is for you. However, do not be upset, we will help you figure out why the cashback deviated. A request to the care service has been created from your account. To respond to an appeal, go to your personal account, section "Help".
We are waiting for information from you.
Sincerely,
LetyShops team
Refused to receive cashback, although the purchase was completed, paid for and received within 2 days (no complaints here, everything is very organized).
Good afternoon, Dmitry!
Thanks for reporting the issue. There are a number of reasons why cashback can be rejected: non-purchase / return of goods, violation of the purchase algorithm with cashback, use of other bonus programs when purchasing. Sometimes erroneous deviations occur.
To understand why your order was rejected, we have created ticket # 1341504 on your behalf. To respond to an appeal, please go to your personal account, section "Help".
Waiting for your reply.
Sincerely,
LetyShops team