Purchases at Аксон with cashback in Netherlands

Hello!

Thanks for the comment.

It is unfortunate that the reward was not fixed.

The amount of cashback does not affect the fixing of orders. The process of displaying orders and accruing cashback is automatic, which occurs on the basis of information from partners.

Previously, we contacted an affiliate program to understand the reason for non-accrual. A response was received that the buyer came from a different source.

We sent another request. We hope we can get more details on this situation.

As soon as there is news, manager Maria will write in open circulation # 1453655.

Keep in touch :)

Respectfully,
LetyShops team

Hello!

Thanks for leaving a comment.

Several factors can affect the loss of cashback, including: the operation of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store.

It is important for us to understand the reasons for the non-accrual of remuneration and to do everything possible to eliminate them. We do not cooperate with stores directly, but through special affiliate programs. Therefore, we can get an answer with a slight delay. Your appeal is controlled by our manager. As soon as the results are received, we will contact you. We hope for a positive response from partners.

Respectfully,
LetyShops team

Good afternoon German!

It is very important for us that all issues and difficulties of our users be resolved. Therefore, on your behalf, we created an appeal to the customer care service. You can answer through your personal account, the "Help" section, or by clicking on the link: https://help.letyshops.ru/hc/en/requests .

We will wait for feedback.

Respectfully,
LetyShops team

Good afternoon, Roman!

Thank you for your comment. We see that you have already created an appeal to the care service to resolve this issue. The manager took control of your appeal and will respond to it within a day.

Respectfully,
LetyShops team

Hello Maria!

Don't be upset, please.

To understand this situation and help you, we created an appeal to the care service on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My appeals" tab.

We will wait for information from you. Have a good weekend!

Respectfully,
LetyShops team

Good afternoon!

Thanks for the comment. It’s nice to inform you that the cashback on order is already displayed with the status “Pending” automatically according to the data from Axon.

Orders from this store are fixed during the day from the moment of registration, so we ask you not to worry ahead of time.

Beneficial to you cashback purchases.

Respectfully,
LetyShops team

Hello Paul!

Thank you for writing.

Unfortunately, the information on your order for some reason did not enter our system. In order to understand this situation and help you, we created an appeal through your personal account, section "Help".

We look forward to your reply.

Respectfully,
LetyShops team

Hello!

Thank you for your feedback.

Do not worry, your appeal on the topic "Cashback did not appear" will be resolved. Please answer the manager of the care service, at the moment Ksenia is waiting for your answer.

If you have any questions - write. We will be happy to answer and help :)

Have a good evening!

Respectfully,
LetyShops team