I made an order to Yulmart in the amount of 300,000 rubles. I waited 2.5 months to which I received an answer. Alas, you get nothing! Since the store has not confirmed the purchase. All checks and invoices on hand. Good luck, deceive people further and save up with pennies!
Good day!
It is a pity that such an impression was formed. We are always honest with our users.
The loss of cashback can be influenced by several factors, including: the operation of third-party browser extensions, the use of promotional codes from other resources, the transition during checkout to other pages / tabs.
Alas, the partners did not transfer the commission for the placed order, so we cannot credit the entire cashback amount.
Sincerely,
LetyShops team
new ref program sucks, sorry. not to pay for old customers despite the fact that you do not provide any tools for attracting new ones? you don't even have statistics for shops and periods - how much cashback was received in total. nothing even to show people, except for the total amount for the entire time. what exactly is your service better than others? I have tried almost everything and I will say nothing. good, but without any particular advantages. and with these new conditions - even worse than some became.
Good day!
Daria, thanks for sharing your opinion. Yes, the conditions for calculating payments for the referral program have been changed. The term of accruals (1 year) was specified in the Client Agreement. Now we have implemented the function from the technical side.
The income for each of the referrals is displayed in your personal account, section "Bring a friend".
We want to develop, launch new products and services that will make user purchases more useful and enjoyable. This, as well as the costs of the loyalty program and organizing promotions, requires additional investment.
Sincerely,
LetyShops team
Be careful, the service does not always charge cashback. I never received charges for purchases on ebay, only through the support service they added additional charges, and then in the latter case they just threw up their hands. If it is possible to use another service, use it. For me, the support service itself answered me so))) Quote: "Use a clean browser when shopping through our extension without any settings and add-ons" and "Use another browser" which was not specified. So it's easier for me to use another service)))
Good day!
Cashback is credited automatically. If the store receives information about the source of the referral, the order data, and then the commission, are sent to our system.
Unfortunately, we could not find out the reason for losing cashback for your order. We recommend that you try to checkout using any other browser that is installed on your computer.
Sincerely,
LetyShops team
I decided to order a phone from AliExpress with cashback, recoup at least some of the money, on the LetyShops website the size of the cache for the Ali website is 1.5% Mobile phones + a promotion from letyshops + 30% base rate for the store. As a result, I got 0.6%, I do not recommend using this service (they will fuck with you and you will be left with a penny).
Good day!
We understand that the situation upset you, because the amount of the expected cashback did not coincide with the accrued one. Your order was purchased on the AliExpress platform, in a store, the base percentage for purchases in which is 0.5 %.
We hope you stay with us.
Sincerely,
LetyShops team
I give one star for the familiarity of the service to the user. The service communicates with the user in e-mail and phone confirmation letters, to "YOU"! It's terribly frustrating to read from an app that is just getting started. I take this as disrespect for the user. And it's sad that more and more companies are getting infected by this.
Sergey, good afternoon!
We don't want to get that impression. Addressing "you" in no way diminishes the degree of our respect for users. We are trying to be closer to you. This is the communication style of our company.
Sincerely,
LetyShops team
I started using the service recently. I placed orders in Zdravcity and Corporation Center, cashback does not appear in anticipation, even after a day ((Every time you have to write to the support service, which is not convenient. At first, the cashback was compensated, but for the last two orders they were left without cash compensation. this service.
Good day!
Anna, we are also interested in the automatic accrual of cashback and in the fact that users benefit from making purchases with LetyShops. We did not receive a commission for your orders, and it is with it that the cashback is generated. To understand the reasons, we turned to our partners. Upon receipt of a response, the manager will contact you in an open request. We are waiting together and look forward to further cooperation.
Sincerely,
LetyShops team