Money was stolen from the card during the purchase on November 11 and the cashback was halved after I installed the letyshop extension on my computer.
Good day!
Now we will help you figure it out.
Payment for the goods occurs directly to the store itself, not to our service. Please contact the support of the store where you made the purchase.
Cashback credits to the balance can be tracked in the "Orders and Finance" section, as well as in the "Notifications" section.
Sincerely,
LetyShops team
Withdrawal at least 500 rubles_ yes you are crazy !!! then the browser slows down because of you. Critters !!! So that I once again contacted you - but not in life !!!!
Good day!
It's a pity that you have such an opinion about the service :(
There is indeed a withdrawal limit. We undertake the commission for the translation.
We advise you to use a separate browser for purchases with cashback or disable the extension if you do not buy online.
Sincerely,
LetyShops team
I bought through this service for two years and everything was fine. But there are suspicions that greed is killing everyone. For $ 370 spent funds, only 214 rubles of compensation. It's easier for me to buy without cashback at all.
Victor, good afternoon!
We understand that you are upset. Believe us, we too, because for the purchases you made, we did not receive information and commission from partners. Compensated as much as possible to please you.
Sincerely,
LetyShops team
I do not recommend, did not credit cashback, got off with a bonus of 50 rubles, this is ridiculous.
Good day!
You made a purchase in a store on the AliExpress platform, cashback for orders in which is not credited. The list of stores was published on 06.11 on the page upon transition, and users were also notified by mailing in advance.
Accrued a bonus to please you.
Sincerely,
LetyShops team
Are you serious ???? 300 rubles for compensation and 2 rubles for orders on Aliexpress in a total amount of 15,000 rubles. Why not 500 or 1000 rubles? That is, if for 1000 rubles. made an order and also compensation of 300 rubles? This is not the first time I have made purchases through cashback services and I know very well the rules of transitions, so you don't need to unsubscribe about the reasons for losing cashback, there were none. Let me remind you that your responsibilities include not only "cutting coupons from us", but also making the most of your efforts so that your clients do not run away from you to other cashback services !!!!
Hello Violetta!
We are maximally interested in the fact that cashback is credited to the balance of users automatically, and they are satisfied with the work of the service. Since we did not receive a commission for the orders you made, we compensated the maximum possible amount.
Sincerely,
LetyShops team
It used to be better. Now they can respond for several days, deal with the situation within a month, reject cashback for a redeemed order, etc. In general, somehow the work with clients has slipped. Once again, you think about using this service, or about finding a new one. The only plus is the quick withdrawal of funds.
Good afternoon, Julia!
We understand that efficiency and efficiency are important for users when solving an issue. We apologize for awaiting an answer in the appeal. During the sale period, AliExpress received more inquiries than usual, so they did not have time to respond to you promptly.
Cashback rejection occurs automatically based on data from partners. The reasons may be a violation of the rules for making purchases with cashback or an error when checking statuses. If the cashback is rejected, the partners do not transfer the commission to us.
We hope you stay with us.
Sincerely,
LetyShops team
This is not a site, this is KIDALOVO. 11.11 the cache was not reflected. ! 000 rubles and more did not receive. Hello guys, well settled down. At someone else's expense, vinegar is sweet for you. So guys, there are still a lot of suckers in Russia, and I am the currency from here. There is a proposal, everyone who was thrown, let's put this site on the BLACK LIST, even if others will be smarter.
Good day!
It's sad that there is such an opinion about the service.
Payment for the goods is made to the store itself, not to us. We receive a commission for purchases if the partner noted that the order was made through our partner link. If this does not happen, we do not receive a reward, from which the cashback is formed.
We sincerely hope that the situation will not repeat itself.
Sincerely,
LetyShops team
After the sale, everyone was left with a penny, including me. I don’t understand why in two years of using this service there was not a single problem. How can I calmly continue shopping with this service now without thinking that suddenly there will be no cashback again? LetyShops, what's wrong with you? Can you make a schedule when people can place orders with confidence that there will be cashback? Or should we take turns doing them? I do not understand. Still, it was ok, but everything always goes like a good attitude towards this service. I don't know if I will continue to use this service. But I certainly won't advise anyone.
Good day!
Thank you for shopping with LetyShops for more than 2 years now.
Believe us, we are also interested in automatic cashback accrual. The information about your orders made during the sale period did not appear in the system. Possible factors that could influence this process, the manager described in the appeal.
We tried to please you by crediting a cashback bonus.
We look forward to further cooperation.
Sincerely,
LetyShops team
Made an order using this service. I didn’t know that if a purchase is via a referral link, then cashback is not credited, but they explained to me in support what and how to do in order to avoid this in the future, and plus they gave 200 rubles, which is not much, but quite nice. Of the minuses, I want to note the long work of technical support, they answered in 10 days, although I understand that this is due to the 11.11 sale
Good day!
Michael, you're right. Waiting for a response to a request is associated with a large number of requests that the care service received during the sale on AliExpress. Sorry to wait.
We value users' time, so on ordinary days we answer as quickly as possible :)
Sincerely,
LetyShops team
I agreed with the Aliexpress seller to reduce the shipping cost by 600 rubles, all the same, cashback is not credited to it. The cost of the product itself has not changed. LetyShops has reduced the cost of goods by those same 600 rubles. After my request, they sent me to read the "Rules for purchases with cashback", if I understood this section correctly "6. Cashback is credited to the actually paid cost of the goods." But I didn't understand how this item relates to my situation, the cost of the goods did not decrease. There was a feeling that the manager Vika Kievskaya, who was in correspondence with me, had something to do with it.
Igor, hello!
The care manager sincerely wanted to help sort out the situation.
The process of transferring information about the amounts of user orders is automatic. The seller can only make adjustments to the value of the goods in order to slightly reduce the costs of the buyer. He cannot make changes to the amount of delivery, since its cost is determined by the service with which the seller cooperates.
Sincerely,
LetyShops team
Guys, rehabilitated! There was a mess with an unaccounted cache, as a result Vika Kievskaya resolved the issue to my complete satisfaction! Thank you, Vika! Good luck, cool service !!!