There is no feedback, I mean live communication with specialists in some situations. It is not always possible to briefly explain the situation in writing. Ask a question and get an answer, how it works in other reputable companies. I think this is not a respectful attitude towards clients, and therefore in the near future I will terminate my cooperation, although apparently they do not care. I never found the hotline phone number.
Albert, good afternoon!
Thanks for your feedback!
The lack of a hotline in the service does not in any way affect the degree of respect for our users. For any questions, care service managers are always happy to answer by contacting you ("Help" section). This way we can more effectively resolve the situation, contact partners and help.
Stay with us.
Sincerely,
LetyShops team
Expensive orders are lost, write Sorry Cashback is lost. You shouldn't trust them
Good day!
Andrey, we have not received information and commission on your purchase. The bonus was credited to the balance. Also, the manager provided recommendations that will help when placing future orders.
Sincerely,
LetyShops team
Expensive orders began to be lost. Leti says they have nothing to do with it, while before an expensive order I always make a trial one that is not expensive and it is credited without any problems.
Good day!
Valery, the order amount does not affect the receipt of the order in the system. We receive data from partners automatically.
We contacted you to help with applying for cashback in your personal account.
Sincerely,
LetyShops team
Earlier, cashback was promptly credited, used with pleasure. But something the last purchases still hang on the confirmation status of the store. It's a shame. Still, purchases are not for 100-200r. I think I'll wait a little longer and finally I'll have to go to another service.
Good day!
Alexander, we checked the information about purchases in the personal account. Orders have not yet expired, so do not worry :) As soon as partners transfer the commission, the cashback status will change to "Enrolled".
Sincerely,
LetyShops team
For the last 2 years, you have only counted part of the purchases, and even then the cheapest ones !!! the most expensive purchases are not "magically" read, you have to apply EVERY TIME to find lost cashbacks. I do not understand the reviews that write about "All" lost "cashbacks are very quickly found and credited to the account." you see, they themselves write, they offer me with a gold status to wait for lost cashbacks for at least one QUARTER !!! > :( completely disappointed with this cashback service. No need to write to me about: "Several factors can affect the loss of cashback, including: - extensions and antiviruses that are installed in the browser; - visiting other tabs during checkout; - non-compliance the conditions of the store or the rules for making purchases with the service. "All conditions are met, but on your part NO! Moreover, repeatedly, that patience has run out !!! People use a different service, Letyshops have turned into a sharashkin office!
Hello, Alexander!
We are grateful that you have been making purchases with LetyShops for over 4 years. We always tried to meet halfway and not let you down if any difficulties arose.
We see that the cashback for orders in AliExpress was lost. Since the store does not consider applications for non-accrual reasons, we can only describe the possible factors that affect the loss. Most applications are processed much faster. After the system automatically checks the data, we will try to resolve the issue.
Sincerely,
LetyShops team
Unfortunately, we must admit that the service is working worse and worse every day. Cashback is being lost more and more often. Moreover, the more expensive the product, the more often the cashback is lost. I ordered a phone for 10.000 rubles, there is no cashback. I immediately ordered a cover for him for 100 rubles. The penny cashback was not lost, it came.
Good day!
Oleg, the service receives information from partners automatically if the conditions of the store have not been violated and LetyShops is recorded in the system as a source of purchase. It is not profitable for us when cashback is lost, because we also do not receive a commission from partners.
We see you have already applied for cashback. Please track the status in your personal account.
We hope that for future orders everything will be fixed automatically and you will change your mind. Our recommendations and compliance with the conditions of the store will also help in this.
Sincerely,
LetyShops team
Great job !!! All "lost" cashbacks are quickly found and credited to the account. Withdrawal of funds is instant! Thank you!!!
Hello!
Thank you for being with us :) We are glad to cooperate!
Sincerely,
LetyShops team
Awful cashback from fly shop !!!! Bypass this office !!!!!! Concrete ripped off !!!! I thought for a long time whether to take an Aliexpress coupon for a discount or through a fly-back cashback. I ordered a device worth 103,000 rubles. The coupon gave a 2000r discount, but decided with a cashback. As a result, these scammers counted me with a purchase worth 103,000 rubles, a cashback of 1940 rubles !!!!!! It's just humiliating !!!!! And you still advertise yourself !!!!!! BYPASS THESE FRAUDERS !!!!!!!!!!!! Don't order through them, just scammers !!!!!! And do not look at their answers, how they get away with it !!!!!!!!! HORROR, It was the last drop in the ocean, For me this letishop is now closed forever, I will never use this service again and I do not advise you !!!!!!!!!!!
Good day!
Alexey, for orders in AliExpress, cashback is charged at two rates - 1.5% (for most products) and 5% (for some positions). All conditions are available on the transition page. The store does not transmit the decryption to us.
Cashback is accrued at the rate of 1.95%, taking into account the upgrade in Lety-Gold status. The manager provided more detailed information in the appeal.
Sincerely,
LetyShops team
Each time this service gets worse and worse. For 4 orders from the shein website, the cashback was not recorded, there were also problems with the read-city website, the transition to the site was not recorded. Very disappointed using this cashback service
Hello, Natalia!
We have not received information about your purchases from the store, but do not jump to conclusions :) We are also interested in resolving the issue. We contacted partners to return the commission and to establish the reasons for not accruing cashback, so that the situation does not repeat itself. Track the status of applications.
Please do not forget to go through our service / activate the extension in your browser to get a cashback, after waiting for the full countdown . You can always check your transitions in the "Orders and finances", "My transitions" section.
Sincerely,
LetyShops team
Cashback is counted only from small purchases. It is worth buying an expensive one and no rumor or spirit from cashback. I ordered one order for 22 thousand and another 5 thousand. Was almost 4 thousand more. I have already received two orders, one is on the way, and the cashback was called Mitka. Well, I created an application for two goods out of three, let's see what happens. And yes, cashback was activated and rechecked before ordering, the icon was green, cashback was activated. But with small orders up to 1000 rubles, cashbacks are counted in this way. In general, so far that I am very disappointed, although I have been with Letishops for quite a few years
Good day!
Anton, we are glad to have such a long-term cooperation. For 5 years we have been trying to make your online purchases profitable.
The fixing of cashback in the account does not depend on the amount of the order. Many factors can affect the loss of reward, so it is important to follow the rules for buying with cashback .
It is important for us to understand the situation. Thank you for taking the time and applying for a cashback search!
To track its status and result, expand the field with the application in your personal account as in the example .
We believe that your opinion will change :)
Sincerely,
LetyShops team
The care service works great! We found the lost order cache and, moreover, checked the cache accrual for other orders.
Tatiana, good afternoon!
We are always happy to take care :) Thank you for your appreciation!
Enjoy the shopping!
Sincerely,
LetyShops team
Good day! I have been friends with you for a long time. Withdrawn relatively little money (~ 10k) But today you disappointed me a little. Even all sorts of cloudy thoughts appeared in my head. I receive a notification that up to 15% cashback is given for 3 hours on Aliexpress. I am flying to order myself a ski suit, because the cashback is expected to be quite good. But what do I see ??? There is no exact list with products that fall under the increased cashback. As a result, I got 4.5% cashback on 3 positions out of 4. The fourth position has not appeared yet, although Ali has always been distinguished by a quick cashback display. Anyway! Minus one asterisk. Thank you
Good day!
Ismail, we are glad that you have been making purchases with LetyShops for 5 years.
Yes, at the moment, AliExpress does not provide us with a decryption for cashback rates :( Base percentages are 1.5 and 5.
You have been credited with a three-fold increase in cashback. For the fourth position, we can receive data within 7 days (the information was published on the store page). If this does not happen, please submit an application in your personal account, section "Orders and finances".
Sincerely,
LetyShops team