Reviews about Letyshops in Netherlands
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Reviews by registered users 464
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Facebook reviews
Therefore, we publish only our customers' reviews.
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I have 2 support tickets open 8 days ago and without attention. They refer to 2 purchases made a month ago, which have not been included in my account. Purchases are not automatically added to the account as they should be and due to these delays the pertinent inquiries are not answered within a reasonable period of time.
Good afternoon!
We apologize for such a long wait. The resolution of the matter really dragged on. We try to respond and help all users in order of priority, but there are a lot of requests. We see that the situation has already been resolved in the consultation. Let us take into account and we will work better.
Sincerely,
LetyShops team
So far my opinion is EXCELLENT, so yes, I would like the discounts / commissions to be bigger and for there to be more stores. Thanks and a hug.
Good afternoon!
Thank you very much for leaving us your opinion :)
We highly value each user and their opinion about us. We will take into account your suggestions and wishes. Have a wonderful afternoon, and a hug.
Sincerely,
LetyShops team
I was surprised by the large number of stores that have cashback here and, due to a small problem I had, the service was excellent and the withdrawal of money was very fast and efficient. I will keep using it 100%.
Hello!
We are happy that you are satisfied with our service. Surely in the future there will be new stores in our catalog.
Sincerely,
LetyShops team
I put 3 stars because in part it is a good service ... that if ... I have 4 incidents ... I do not know what problem mediamarkt, pccomponentes, corteingles and some more have ... they do not reflect the purchase and have to claim ... if it is a small amount is resolved without problems .. however a large amount is when problems come and you wait ... I have an incidence of a purchase in Mediamarkt of € 400 more or less ... well they will review it and it will take 6 weeks (YES GENTLEMEN 6 WEEKS) to give an answer ... I don't know you have to think so much ... everything is fine ... and that the cashback is 1.65%. Previously, I had a purchase in pccomponents with an amount of 800 and some euros ... in the end they gave me the percentage they wanted ... it was more ... but that's what it is ... anyway. If those details were fixed I would put 5 stars .. since the little I accumulate and others .. I have already withdrawn and everything is perfect and the purchases that are registered also perfect ... but the above and the time they have to respond is something to to get better.
Hello!
Thank you very much for leaving us your comment and suggestions. We are working on improving our service more and more, and we will take into account everything you have said. If you have more problems, contact our Customer Service, our managers are always ready to help. Take care.
Sincerely,
LetyShop team
Fatal, I follow all the steps I even wait to make a larger purchase and when I claim because I do not receive the cashback it turns out that there was an error ... "close tabs, remove extensions (what I am going to remove is yours), and a long etc which they do not explain Totally I am without cashback and you without a user Bye!
Good afternoon.
We are sorry you made that decision.
We are also interested in the cashback being recorded in your account. But for that, it is important to follow the recommendations , as well as the rules that are displayed on the page when you make the transition to the store. We hope you stay with us.
Sincerely,
LetyShops team
Very disappointed .. For a large purchase in the English court, there is no cashback worth it ... Good words, and longer and longer. They offered me a bonus of 2 euros which is very good, but my cashback was more than 12 euros. I have been reading opinions of other users with the same problem, and they say that it is because the store does not communicate the order to them. If that is so, if you have problems with the English court, do not advertise your cashback!
Good afternoon.
We understand that you are dissatisfied. So do we, because if the purchase is not automatically shown in the personal account of the service, the partners do not give us the reward from which the refund is generated.
We sincerely believe that the advisor's recommendations will help you to make future purchases and that this situation will not happen again. If you have questions, you can always contact our helpdesk.
Sincerely,
LetyShops team
A complete scam, for large purchases (in my case a purchase of more than € 1000 in courtingles) they only give long and absurd waiting times to tire the customer so that they finally give up. The only thing you can say is: "Unfortunately if you receive the Cashback, we do not receive a share from the partner either" They repeat that over and over again for weeks, until in the end they end up saying that they are not going to give you the Cashback. Not at all recommended to buy through Letyshop to scratch a couple of euros from purchases. For the first purchases if they make you the Cashback so that you trust yourself and when you make a large purchase they wash their hands.
Hello.
We are sorry that you had such an opinion about our service.
We do not work directly with all stores, but through our special affiliate program. We apologize for the long wait. We have contacted you sending a request to find out the reason for the loss of the refund, since the store did not transmit any information about your order. Unfortunately, we have not received any response from the store and this means that, since we from Letyshops have not received our commission, it will not be possible to credit the Cashback. In the past we have already made some loans using company funds. Unfortunately, we cannot do it continuously. We sincerely hope that our agent's recommendations will help with future purchases.
Sincerely,
LetyShops team
A disaster, after a purchase over € 1000, 5 months waiting, they tell me that there is no cashback because the store has not responded ... My complaint id is the following: # 1761026, to see if someone responsible can see that is happening and gives me a solution! For the rest of the buyers, be careful, do not make purchases expecting cashback ... this never comes and they make you dizzy for half a year.
Hello,
We apologize for the long wait.
We do not work directly with all stores, but through our special affiliate program. We have contacted you sending a request to find out the reason for the loss of the refund, since the store did not provide us with any information about your order. Unfortunately, we have not received any response from the store and this means that since we from Letyshops have not received our commission, it will not be possible to credit the Cashback.
In the past we have already made some loans using company funds. Unfortunately, we cannot do it continuously.
We sincerely hope that our agent's recommendations will help with future purchases.
Sincerely,
LetyShops team
I have most of the refunds pending if not all, 5 of them have already passed the deadline. To this we add that they refund the amounts in a random and sometimes meaningless way. The customer service is pathetic, they just file your requests And this is it !!
Good afternoon.
It is a pity that you have such an impression.
Your orders are still pending because the maximum waiting time has not yet expired. This time is necessary for the store to ensure that the order has been received and that there is no refund, although cashback is often confirmed earlier.
We see that a customer service query has already been created from your account.
Sincerely,
LetyShops team
Make an in-app purchase on AliExpress. They charge the money to the account but the order in AliExpress says that the buyer did not issue the payment and therefore orders not shipped. No money and no orders.
Hello.
Our service cooperates with more than 2000 stores and each one has its own characteristics of payment or receipt of goods. When paying for an order, you don't pay to LetyShops, but to the store. Please contact AliExpress support to understand the situation.
We hope the problem is resolved positively.
Sincerely,
LetyShops team