Do not fulfill obligations and transfer responsibility to their partners. Keep in mind that if the cache is activated upon purchase, do not expect to receive it. You may be refused, saying that at the time the cache was credited, their partner suddenly broke off the relationship (it seems that agreements are being created on their knees, without the terms and conditions of the contracts). Along the way, you will also be accused of fraud and, in general, they will try to make you extreme (I remind you that only the court has the right to admit the fact of fraud). So here is like roulette, if you love this game and you are gambling, you are here. There are other similar resources, where even if the partner terminated the contract, and the transaction was completed at the time of the agreement, then the clients still fulfill the obligations and charge the cashback in full.
And also keep in mind that if a question has arisen and it is resolved at the level of the leader, then prepare for the fact that neither the leader nor his deputy will be there all day, and he will be able to contact only tomorrow. I am honestly shocked by such management and abandonment of the department and clients. I faced such a situation on 04/04/2018, as a result, the employees cannot make a decision, and the one who could, he is not.
Good afternoon, Denis Alexandrovich!
Thank you for your feedback. Sometimes, on a temporary or permanent basis, we stop working with some partner stores. However, we always answer all questions and sort out situations of loss, rejection of cashback for orders made during the period of cooperation. And we do our best to help resolve the issue as quickly as possible.
On the issue of the rejected cashback for your loans, a request was sent to the service representatives in Kredito24. Unfortunately, we received a negative answer. The service recorded that the loans were issued, repaid and repaid within a few minutes. This nature of the loan is a violation of the terms of purchases with cashback in Credit24 (you can read more about them in the client agreement ) and indicates that you did not actually use the loan service.
Our managers are competent and solve most of the issues as quickly and efficiently as possible. If necessary, the head of the department is always ready to connect and help resolve any issue. Due to the load, the manager may not always be able to give an answer on the same day, and he will certainly answer your question in the near future. As in your case, the answer was given the next day. The answer on loans and the reasons for rejecting cashback are also described in the letter and appeal sent to you.
We will be glad to cooperate with you and successfully receive cashback for all orders made at any of our partner stores without violating the basic rules.
If you have any questions or difficulties, you can always contact us.
Sincerely,
LetyShops team
I use it not for the first time, but for the last order in BonPrix cashback did not return ... sorry
Hello Inga!
Thank you for your feedback. There are a number of reasons why cashback may not be credited. We describe all the reasons in detail here: https://letyshops.com/pravila.
In addition, each store has additional conditions for the accrual of cashback. We always warn users about such conditions on the page of each store. Terms of purchases with bonprix ru are described here: https://letyshops.com/shops/bonprix-ru.
In order to quickly understand the reason for non-accrual, we have created an appeal to the care service on your behalf. Please respond to the appeal and report the situation in more detail.
Sincerely,
LetyShops team
Good afternoon, I placed an order on the iHerb website, received the order on March 26, 2018. Followed all the instructions on your website. Cashback has not been accrued. Please help in solving this problem. Go to the iHerb website 03/15/2018 15:07
Good afternoon, Alina!
Thanks for reporting the issue. In order to quickly understand the reasons for your situation, we have created a contact to the care service on your behalf. Tell the manager about the situation in more detail so that we can help you faster.
Sincerely,
LetyShops team
Hello! I bought seven goods and paid for and three codes came where there are four purchases.
Hello, Alexander!
Thank you for writing.
Throughout March, AliExpress sends us some orders with a delay - that is why your cashback might still not be displayed in your personal account. To help you in this situation, we have created an appeal through your personal account, section "Help".
We will be very grateful for your answer.
Thank you for being with us!
Sincerely,
LetyShops team
Hello, I have a PERMANENT problem with cashback from OSTIN and IHERB stores. Only thanks to the Customer Care Service - cashback is charged (and this is a waste of time and emotions) and even then not always. This is the only reason why I took off the stars for these stores.
Hello!
Thank you for your feedback. It is very important for us that the use of our service brings only positive emotions to customers and that there are no difficulties with the accrual of funds.
We are testing and verifying the mechanics of data transfer and are confident that if all recommendations are followed, cashback is recorded and credited successfully. According to our information, all your calls to the care service have been resolved.
If you have any questions or wishes - write, we are always glad to receive feedback from our users.
Spring mood for you!
Sincerely,
LetyShops team
Thank you for your work, cashback is credited and withdrawn, but with the last purchase on 03/25/2018, cashback was not credited to Aliexpress, please figure it out.
Hello!
Thank you for your feedback on the service. Such responses are very important and pleasant for our team :)
Of course, we will try to help you with your request, for this we have already created an appeal through the "Help" section of your personal account. Please send us a screenshot of the order for which cashback has not been credited.
We will await your reply. Have a good day!
Sincerely,
LetyShops team
I really like this site. Recomend for everybody. and at the request of the problems I did not have and I think so that it does not arise. I say good luck and thank you for everything.