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Purchases at Privé by Zalando IT with cashback in Italy

(3.18) Average rating of the store
Reviews on Privé by Zalando IT (11)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 90 - 120 days
Information and conditions
4.5 %
For a new client
2 %
For an existing client
Attention!
  • Cashback is not credited in case of using any voucher or discount code.
  • Cashback is not credited in case of using the store's mobile app.
  • Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
  • Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.

Privé by Zalando is the shopping club of Zalando, Europe's largest online shopping site for clothing and footwear.

Reviews on Privé by Zalando IT (11)

(3.18) Average rating of the store
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We want the feedback to be helpful to people who buy with the cashback in Letyshops.
Therefore, we publish only our customers' reviews.
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jany.93
16.08.2023
Found very well.
The review was translated from Italian using Google Translate. Show original Show translation
brunetti.mirco
01.04.2023
Excellent app, the only problem is that for zelando it doesn't allow you to search within the site so the products you are looking for are impossible to find…
The review was translated from Italian using Google Translate. Show original Show translation
Maria Grazia
04.12.2022

I have been using the site for a while now as it is very convenient. Cashback received (still pending) correctly and very fast. I hope they credit it to the wallet within the established time frame. Only problem: I thought that the x3 cashback offer would be activated automatically, instead only the normal offer had activated and therefore I was disappointed, but next time I'll pay more attention. I recommend to try :)

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
06.12.2022

Good day!

Thanks for taking the time to share your feedback. :)
It is precious to us. Our care manager will get back to you via the «Help» section to resolve the issue and help with the cashback.

Sincerely, LetyShops team

The review was translated from Italian using Google Translate.
Martina8798
18.07.2022

I have been using this app for several months, I feel great. The only flaw is that the crediting of the money is very slow

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
20.07.2022

Bye!

Unfortunately, we cannot influence the timing of crediting the cashback. But we are very happy that you enjoy shopping with us.

With regard,
LetyShops team

The review was translated from Italian using Google Translate.
markos31
21.05.2022
I have been using the app for a year, satisfied, cashback within the established times (lengthy yes, but the conditions are clear). Tip: once the purchase is complete, take a screenshot of the order confirmation page and if the cashback does not appear automatically, you can always request it by entering the data and loading the screen!
The review was translated from Italian using Google Translate. Show original Show translation
nughesmichela
28.04.2022

no cash back total disappointment will not purchase more

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
28.04.2022

Bye!

We are sorry that you are not satisfied. Unfortunately, it sometimes happens that the cashback does not appear automatically. Situations like this are unpleasant for us too. We will do our best to return the cashback to your account to you. At the moment we invite you to follow the status of your request and if you have any questions, write to us.

With regard,
LetyShops team

The review was translated from Italian using Google Translate.
mpepe
29.03.2022
GREAT SITE FOR SHOPPING
The review was translated from Italian using Google Translate. Show original Show translation
siseis18
10.01.2022

Order placed on November 7th, cash back disappeared! He says he's lost and doesn't even appear among those waiting. Zero stars, not even one if I could

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
11.01.2022

Good morning!

Thank you for creating your request which has already been sent to partners to verify the reason for the loss. The operator is waiting for information along with you in your appeal.

Cordially,
LetyShops team

The review was translated from Italian using Google Translate.
unapiccolaerika
20.12.2021

Very disappointed. I put a star because I am obliged. Order late and we are under Christmas, no one answers at the zalando switchboard, I am waiting for a cashback of 18 euros and they tell me that it is lost, I hope to receive it as soon as possible because the order was placed two weeks ago and it does not even appear to me in the pending cashback. Not recommended, there are so many shops on LetyShops..buy from them!

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
20.12.2021

Hello!

We are sorry that you are not fully satisfied. We, like you, are interested in receiving cashback automatically. We have already sent the request to our partner. It may take 3-4 months to wait for your reply. As soon as we have received the information, the status of the appeal will be changed. We hope to receive a positive response as soon as possible. If you have any further questions, you can always contact our manager in appeal # 2725443.

Cordially,
LetyShops team

The review was translated from Italian using Google Translate.
Luciano Anania
14.12.2021

slow cashback and already in two cases with an amount different from that in the description. on the other hand letyshops assistance as always punctual and fast, they will try to dialogue with the seller to solve my problem on the amounts due. letyshops super, zalando deprive a little less

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
14.12.2021

Hello!

Thank you for sharing your shopping experience through our service. If in doubt you can contact us via the "Help" section. Always happy to help! ❤

Cordially,
LetyShops team

The review was translated from Italian using Google Translate.
Luca
29.10.2021

Cashback actually Credited to the LetyShops account. I have not yet moved the money to the account because you have to get to € 10 but if it really works you have to use it with every online shopping! Great thing

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
29.10.2021

Good morning!

Thanks for your feedback. :)

Cordially,
LetyShops team

The review was translated from Italian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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