Purchases at Privé by Zalando IT with cashback in Italy
- Cashback is not credited in case of using the store's mobile app.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
Privé by Zalando is the shopping club of Zalando, Europe's largest online shopping site for clothing and footwear.
Reviews on Privé by Zalando IT (14)
Therefore, we publish only our customers' reviews.
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I have been using the site for a while now as it is very convenient. Cashback received (still pending) correctly and very fast. I hope they credit it to the wallet within the established time frame. Only problem: I thought that the x3 cashback offer would be activated automatically, instead only the normal offer had activated and therefore I was disappointed, but next time I'll pay more attention. I recommend to try :)
Good day!
Thanks for taking the time to share your feedback. :)
It is precious to us. Our care manager will get back to you via the «Help» section to resolve the issue and help with the cashback.
Sincerely, LetyShops team
I have been using this app for several months, I feel great. The only flaw is that the crediting of the money is very slow
Bye!
Unfortunately, we cannot influence the timing of crediting the cashback. But we are very happy that you enjoy shopping with us.
With regard,
LetyShops team
no cash back total disappointment will not purchase more
Bye!
We are sorry that you are not satisfied. Unfortunately, it sometimes happens that the cashback does not appear automatically. Situations like this are unpleasant for us too. We will do our best to return the cashback to your account to you. At the moment we invite you to follow the status of your request and if you have any questions, write to us.
With regard,
LetyShops team
Order placed on November 7th, cash back disappeared! He says he's lost and doesn't even appear among those waiting. Zero stars, not even one if I could
Good morning!
Thank you for creating your request which has already been sent to partners to verify the reason for the loss. The operator is waiting for information along with you in your appeal.
Cordially,
LetyShops team
Very disappointed. I put a star because I am obliged. Order late and we are under Christmas, no one answers at the zalando switchboard, I am waiting for a cashback of 18 euros and they tell me that it is lost, I hope to receive it as soon as possible because the order was placed two weeks ago and it does not even appear to me in the pending cashback. Not recommended, there are so many shops on LetyShops..buy from them!
Hello!
We are sorry that you are not fully satisfied. We, like you, are interested in receiving cashback automatically. We have already sent the request to our partner. It may take 3-4 months to wait for your reply. As soon as we have received the information, the status of the appeal will be changed. We hope to receive a positive response as soon as possible. If you have any further questions, you can always contact our manager in appeal # 2725443.
Cordially,
LetyShops team
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