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1.5 %
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Don't forget about Cashback rules and advices

Purchases at YOOX with cashback in Italy

Waiting time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 90 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Внимание! Чтобы кэшбэк начислялся, при оформлении заказа необходимо пользоваться только российской версией сайта YOOX.

 

Кэшбэк начисляется только на стоимость товаров, без налогов, сборов и расходов по доставке.

 

Кэшбэк по заказам с YOOX может появиться в вашем кабинете в течение 5 дней после оформления.

Кэшбэк не начисляется за заказы, сделанные в мобильном приложении YOOX (Android или iOS).

Reviews on YOOX (53)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
23.02.2020

I made several orders through your application, but the bonuses were not accrued, I wrote to the support service, silence.

The review was translated from Russian using Google Translate. Show original Show translation
28.02.2020

Good afternoon!

Unfortunately, your appeal to the system was not. We created a ticket to the care service to understand the situation. You will find it in the Help section. We will be grateful for the feedback :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.02.2020

I made an order, paid, the cashback did not appear, I wrote to the support team, they answered, they figure it out, 2 weeks passed and silence, I’m not going to use letyshops anymore!

The review was translated from Russian using Google Translate. Show original Show translation
07.02.2020

Marina, good afternoon!

Please do not worry. We will help you to resolve the issue.
A request was sent to your partners. Communication is not direct, so the response time takes 4-6 weeks.
As soon as there is news, manager Natalya will inform you in an open address.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.01.2020
The cache comes in 3 months !!!
The review was translated from Russian using Google Translate. Show original Show translation
14.11.2019
The store is good, but cashback comes with a long waiting period. At first, it even seemed to me that for too long the cashback was hanging in anticipation - even a bit hurried with the first review (the cashback had just arrived).
The review was translated from Russian using Google Translate. Show original Show translation
18.09.2019

Good afternoon! I made three different orders on my favorite site through Letishop, the cashback wasn’t even credited, it didn’t even appear in the waiting area in your personal account ... a strange situation, there wasn’t such a thing before. I received the parcels a long time ago, and there is still silence from Leti .. amazing .. maybe there is no point in ordering through you, but changing to another application? the benefit that there are plenty of them now ..

The review was translated from Russian using Google Translate. Show original Show translation
25.09.2019

Good afternoon!

Natalia, contacted you in order to understand the situation. It turned out that orders were issued in the mobile application of the store. With this algorithm, partners do not transfer a commission and cashback is not charged :(

We hope you will stay with us, and the recommendations provided by the manager will help in automatically calculating cashback for future purchases.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.09.2019

Yes .... the "office" is very dangerous .... more than half of the cashbacks simply do not exist .....

The review was translated from Russian using Google Translate. Show original Show translation
18.09.2019

Good afternoon, Yuri!

We want to understand the situation in more detail so that no difficulties arise in the future. Created an appeal to the care service. To resolve the issue, your cooperation is needed. We are waiting for an answer in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.06.2019

Good afternoon. In my opinion, this resource is limited in its performance. It is unrealistic to break through even through a PC. In a mobile application, it makes it difficult to work with emissions, freezes. Therefore, I am considering similar resources with the least resistance. Lettshops need to improve application performance.

The review was translated from Russian using Google Translate. Show original Show translation
27.06.2019

Good afternoon!

We want to help figure it out. We wrote a letter to your email address.
Answer please.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.03.2019
Already 2 times I order here. Everything is clear!
The review was translated from Russian using Google Translate. Show original Show translation
06.03.2019

No cashback

The review was translated from Russian using Google Translate. Show original Show translation
14.03.2019

Daria, good afternoon!

Thank you for informing.

We will be happy to help you figure it out. We have created a call to the care service from your account. To respond to the appeal, go to your personal account, section "Help". A letter has also been sent to your email address.

Please answer in any convenient way.

Looking forward to :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.03.2019

Keshbek was once again lost, sorry, it's your own fault! At the same time, there was a cashback, and there was a payment, and everything was, but was lost!

The review was translated from Russian using Google Translate. Show original Show translation
01.03.2019

Hello!

Thanks for the comment.

The cashback on order was credited to your balance from the funds of the company. To find out why the partners did not pay a reward for your purchase, we sent a special request. The manager of the care service Natasha is waiting for the result and will report the answer as soon as he enters the system.

With the first day of spring!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.02.2019

The store is excellent, but I didn’t wait for a cashback from Latyshops .. Once again, when buying and following all the rules, it isn’t there, I think about changing the service ..

The review was translated from Russian using Google Translate. Show original Show translation
12.02.2019

Hello!

Thanks for the feedback.

Analyzed your account. We see that you do not have a transition from our website to the store page for the date, which is visible in the screenshot with order information.

The transition before each purchase is one of the basic rules for calculating cashback. You can familiarize yourself with your transitions in your personal account, section “Orders and finances”.

We are sorry that this happened. Our extension can help with this. It will remind you of the opportunity to get a cashback, simplify activation and minimize the risk of losing it by warning about rewriting the affiliate link with another extension or program.

Be sure to write if you need help.

Have a great day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.01.2019

For two orders, I have not been credited with a cashback, this is not fair! If the store does not give a discount, so you remove it from the list then why mislead people!

The review was translated from Russian using Google Translate. Show original Show translation
17.02.2019

Olesya, hello!

Thanks for the feedback.

Rewards for orders at the YOOX store are accrued. The partner has proven himself on the positive side during the cooperation. Let's try to figure out the reasons for losing cashback together. To this end, we have created contacting worries. We hope for your assistance and will be happy to answer in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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