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Don't forget about Cashback rules and advices

Purchases at ВелоСклад with cashback in Italy

Time for crediting cashback
Average waiting time for cashback: 18 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 25 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on ВелоСклад (19)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
14.06.2019
I ordered my STELS Navigator through this site. Order came on time in full set. small scratch does not count. I had no problems with cashback with him - I received the full amount in full. I am very satisfied!
The review was translated from Russian using Google Translate. Show original Show translation
28.05.2019

Created an order on the site. There was no confirmation on the mail, or on the phone Nobody called back. In general, the order was ignored.

The review was translated from Russian using Google Translate. Show original Show translation
28.05.2019

Good afternoon, Constantine!

Sure, the store is unprofitable to lose customers.
Perhaps there was an error and the store manager will call you back to clarify the details of the order :)
If you have any questions about the accrual of cashback, please write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.05.2019
I made a bike order through the site of the Bicycle Store. While getting to them, the bike collected. Came and immediately took!
The review was translated from Russian using Google Translate. Show original Show translation
08.05.2019
I used the service of urgent delivery of a bicycle from Velosklad. This is the first online store in my memory in which an order was brought to me daily. I mean, I called the clock at 11 am, and in the evening the bike was delivered to me.
The review was translated from Russian using Google Translate. Show original Show translation
02.04.2019
I can say one thing - for me the bicycle warehouse is the best of these stores. And the choice here is huge, and they advise the current guys, and the discounts are often very good. The only thing - here is a strange parking system. Only by check. Parking in the courtyards is still a quest. With the accrual of cashback all the rules.
The review was translated from Russian using Google Translate. Show original Show translation
21.03.2019
Great store, pleasant communication with consultants. He took the bike for the first time. All credited in full, waited almost a month. Thank you all happy!
The review was translated from Russian using Google Translate. Show original Show translation
10.01.2019
Excellent store with the lowest prices and quality service. All credited in full. Thanks to all.
The review was translated from Russian using Google Translate. Show original Show translation
04.07.2018

I ordered it for the first time, and only half paid for cashback.

The review was translated from Russian using Google Translate. Show original Show translation
15.07.2018

Hello, Ivan!

Thank you for report.

We have created a call to help you understand this. We will be glad to receive information about your order on the "Help" tab - "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.06.2018

For some reason, they confirmed the cashback in half less (as for a regular customer), although I ordered it for the first time.

The review was translated from Russian using Google Translate. Show original Show translation
12.06.2018

Hello Vyacheslav!

Thanks for your feedback. We are sorry that the cashback on your order was credited incorrectly. However, do not be upset, we will help solve this issue. The care manager will return with an answer in open request during the day.

Thank you for shopping with us.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.05.2018

Until now, they have not confirmed the order, the bike has long been with me, I ride for more than two weeks, the order is May 8, please ask the store to confirm the order.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2018

Good day!

Thanks for your feedback.

The approximate cash transfer date for this order is 31.05. The process of crediting cashback automatic. As soon as the store sends confirmation, the cashback will be credited.

We would like to note that each store has its own average cash transfer time. You can view the approximate cashback confirmation date in your personal account. To do this, move the mouse over the question mark next to the order status.

If the cashback is not credited before the specified date - be sure to inform. We will help resolve the issue.

Enjoy your bike ride! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.05.2018

The store did not confirm receipt of funds, although the payment was long gone and the order had already arrived, the support service responds very long.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2018

Good afternoon, Egor!

Thank you for writing to us. After reviewing your personal account, we noticed that you have already created an appeal to the care service to resolve this issue. The manager will return with an answer within a day.

Thank you for shopping with us.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.05.2018

Cut back half the cashback. Although ordered the first time. Why accrued half incomprehensible. (((

The review was translated from Russian using Google Translate. Show original Show translation
12.05.2018

Good afternoon, Anastasia!

Thanks for the comment. After analyzing your account, we noticed that you have already created an appeal to the care service to resolve this issue. The manager answered and expects information from you to quickly resolve the issue.

Please answer our manager.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.