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Purchases at Tiendanimal ES with cashback in Italy

(2.51) Average rating of the store
Reviews on Tiendanimal ES (73)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 50 - 75 days
Information and conditions
4.9 %
For a new client
3 %
For an existing client
Attention!
Cashback is not credited in case of using coupons and vouchers and cannot be combined with any other store promotions except the codes published on the LetyShops website.
  • Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
  • Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.

LETY7: Consigue 7 € de descuento en tu pedido a partir de 49 € (hasta el 7/01/24)

Reviews on Tiendanimal ES (73)

(2.51) Average rating of the store
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patomizar
14.06.2020

As most of the comments say, you have to claim because the cashback never appears. Letyshops should not work with this store if it gives so many problems, the bad image is taken by them.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
14.06.2020

Good afternoon.

We work with trusted and proven partners. If you have any questions about cashback, please create a helpdesk inquiry.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
xvtyb84
10.05.2020

The cashback is registered but the animal store does not notify letyshop but you claim the cashback, that's why I leave 1 star for but you claim at the end they do not give you anything as it remains eternally unconfirmed, the practice of this animal is not very decent. Right now I have reopened two incidents with them and I am waiting for the solution as always with this store.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
11.05.2020

Good afternoon.

The cashback will be credited to the balance as soon as the partners transfer the commission. Wait times are on the store page. During this time, the partners process and transmit the information to us. If you need help, please write to our customer service through the "Help" section.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
obifran98
18.04.2020
The cashback is not recorded automatically, but if you contact support they will solve it for you. The attention of the fast and friendly support, very efficient!
The review was translated from Spanish using Google Translate. Show original Show translation
frilochi
06.03.2020

Once again, I place an order in tiendanimal from lety shop without using any type of discount on the page to be able to access the cashback and I have to claim to receive it. This is the third (at least) time, it is true that they always end up reimbursing it but I have to make a complaint.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
09.03.2020

Good afternoon.

We are truly sorry that the cashback has not been reflected. This situation is also very unpleasant for us. We have created an appeal with your account, in which we go to the partners to find out the reason for the loss of cashback and solve this situation. I wait your answer.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
Astor C
28.01.2020

First time I am denied a cashback after claiming, having followed the procedure correctly. I have had problems accepting coupons even in a physical store.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
29.01.2020

Hello.

We observe the situation in your personal account. We see that the refund did not appear automatically. To find out the reason for the loss of cashback, we had sent a request to the partners and unfortunately received a negative response. We recommend that you do not use third-party promotional codes and coupons when placing orders. We hope that the recommendations of our advisor will help you make your next purchases.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
lacholi68
23.11.2019

I do not see the cashback of this purchase reflected, I do not understand why this happens and it happens to so many people.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
19.12.2019

Good afternoon!

We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
aranzacalvo
15.11.2019

I also do not see the cashback reflected after making the purchase and letting 4 days pass.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
16.11.2019

Hello!

We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
Alejandra Llorente
14.11.2019

Yesterday I made a purchase from here to this store and nothing of Cashback has been reflected, so my score is one star.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
19.11.2019

Hello!

To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your reply.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
mielenami1990
14.11.2019

Hello, I just made a purchase in this store and the cashback activated but it is not reflected in My account. Thanks

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
15.11.2019

Hello!

We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
Margarita muñoz
28.10.2019

Hello, I just made a purchase through a pet store, activate the cashback but when making the payment through Paypal it redirects me to the paypal page losing the cashback, I have screenshots of the purchase, so that they solve the problem as soon as possible, it is not first time this happens to me.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
28.10.2019

Good afternoon.

We see that you have already created a query in the customer service. We are very sorry for waiting for a response. The advisor will respond to you in the short term.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
Victoriajimnez96
11.10.2019
I put a star on the store, but I contacted LetyShops and they helped me super fast, very efficient and they gave me the cashback that corresponded to me, many thanks to LetyShopos.
The review was translated from Spanish using Google Translate. Show original Show translation
Victoriajimnez96
02.10.2019

I have made a purchase in this store (TiendaAnimal) and nothing has been reflected in my Letyshop account ... However, I have made several purchases in other stores and if it has been reflected ...

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
02.10.2019

Good afternoon.

We see that to resolve your situation, you have already created an inquiry to the customer service. The manager will help you resolve this matter.

Greetings.
LetyShops team

The review was translated from Spanish using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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