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Purchases at Старая Ферма with cashback in Italy

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
Maximum waiting time for cashback: 60 days

Reviews on Старая Ферма (37)

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26.11.2020

1. The transition was fixed, the cashback did not appear ... okay, bullshit, let's move on. 2. Not a store - but a sharazh-installation desk ... I sent the order, the manager calls the next day, everything is in stock, agreed on delivery, paid for the order: wait on Thursday from 10 to 18, we deliver only on weekdays and only during this interval (awesome ... in our country the whole country does not work on weekdays from 10 to 18 ... okay, I agreed at work that I will work from home). they will call you in the morning, wait 3. Thursday came ... I work at home, around 17 o'clock I understand that no one calls and does not go ... I contact this "store")))) damn, such a service in our I have not met "zanyukhan" and unhurried Peter. if in a nutshell: - where is the order? - we have problems with transport, delivery is delayed, most likely tomorrow they will bring it (that is, really not a fact ... the answer is literal) in short, be prepared for problems, if not from Moscow time (maybe at least they don’t screw up there).

The review was translated from Russian using Google Translate. Show original Show translation
27.11.2020

Good day!

On the issue of delivery of goods, as well as to provide feedback on the work of the store, contact the support of the Old Farm.
To resolve the issue with a lost cashback, please submit an application to search for it. This can be done in the "Orders and finance" section of the personal account of the service (on the mobile version of the site or from a computer) using the "Submit application" button.
To track the status and result, expand the field with the application in your personal account as in the example .

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
21.08.2020

There are no complaints about the store itself, everything was delivered on time and in full. But cashback never appeared in Letishops ... There is no interaction between the service and the store, the order has already been completed, and there is no cashback even in the pending status.

The review was translated from Russian using Google Translate. Show original Show translation
21.08.2020

Hello!

The situation with the loss of cashback is also unpleasant for us. We see that you already have a call to the care service. The manager will definitely contact the partners and will try to resolve the issue.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
10.07.2020
A couple of times before that I made orders - it was more or less tolerant. But not at this time. Thesis: 1. The products from my order have been changed twice due to their absence in the warehouse, although they are available for selection and adding to the cart on the site. Four of the five positions were replaced. 2. When replacing goods with analogues (by weight and price), the operator changed the discount applied when placing the order without approval. 3. Bonuses from the partner and the cash-back of letyshops were lost due to the re-ordering with the assignment of a different number (also without approval). 4. The order could not be sent two weeks from the date of the prepayment. As a result, the order had to be canceled (so I can't say anything about receiving the cashback), the money was returned. The prices in the store are lower if there is an additional discount. The assortment is formally large, but in fact you cannot guess what is really in stock. Payment is possible upon receipt. Use at your own risk.
The review was translated from Russian using Google Translate. Show original Show translation
30.11.2019

The transition from Letishops to the store website does not work. more precisely, he throws it on the site, I make an order. even the cashback "pending" is displayed, but in the personal account of the store (and in my mail) there is no information. I call the store, I ask, they say: there is no order from you. miracles of order numbers, which no one except me and LSh sees: Order number: NF-712946 from 30.11 Order number: NF-712938 from 30.11 Order number: NF-711863 from 29.11

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2019

Hello!

Indeed, we see cashback for orders in your personal account. We recommend that you contact the store again. Unfortunately, we do not have data on the availability of information on the order in the personal account of the store.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
07.11.2019

The prices are average, the goods are dispatched quite quickly. Cashback was on hold for 50 days and was credited in a smaller amount. It is rather strange for regular customers to enroll at a lower rate and not inform about it both during the order and during the entire waiting period. The question is probably to the Old Farm and the Letyshops, why is this so.

The review was translated from Russian using Google Translate. Show original Show translation
07.11.2019

Good day!

Affiliates transfer more commission for acquiring new customers. They have not forgotten about the regular ones either and they are accruing cashback :) We recommend that you familiarize yourself with the rates before placing orders. They are published on the page upon transition.

Apparently, the partners needed more time to process the data. If cashback is not credited on time, please contact the care service.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
05.10.2019

cashback was credited, but for some reason less than promised (

The review was translated from Russian using Google Translate. Show original Show translation
10.10.2019

Good day!

Victoria, the cashback amount has changed when credited. The percentage for orders in the Old Farm depends on whether you have previously made purchases in the store or not. According to data from partners, you are a regular customer, and this is why the cashback was credited at a base rate of 1.5%. Created an appeal to clarify information. Unfortunately, we did not receive your answer :(

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
26.09.2019

good store. cashback hung "pending" for a long time, sent a screenshot of the order to LetyShops - it was credited.

The review was translated from Russian using Google Translate. Show original Show translation
27.09.2019

Good day!

Natalia, partners need time to process and transfer data on order. The average waiting time for crediting for purchases in the Old Farm is 30 days. Cashback can be confirmed both earlier and a little later :)

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
06.09.2019
A good store, but I have repeatedly encountered the fact that the products presented on the site may be out of stock. Operators are constantly advertising something. Delivery day to day only for money, regardless of the order amount.
The review was translated from Russian using Google Translate. Show original Show translation
05.09.2019

The store is very good, I buy food for the cat all the time.

The review was translated from Russian using Google Translate. Show original Show translation
21.05.2019

I constantly buy food in this store, cashback is activated, but for some reason they did not pay.

The review was translated from Russian using Google Translate. Show original Show translation
29.05.2019

Hello Edward.

If cashback does not appear, you need to do something about it :)

We have created an appeal on your behalf to understand and help. You can answer through the section of your personal account "Help" - "My requests". Waiting for an answer.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
11.04.2019
I have been ordering for several years now. The assortment is very large and there are those items that almost no one carries. Moreover, they are also very good at prices. Delivery from 1000 rubles. free, there is a self-pickup warehouse (but this is a warehouse with all that it implies). Cashback is working properly.
The review was translated from Russian using Google Translate. Show original Show translation
03.04.2019
Delivery can be from 1000 and to be done for free.
The review was translated from Russian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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