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Don't forget about Cashback rules and advices

Purchases at Снежная Королева with cashback in Italy

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Снежная Королева (21)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
16.10.2017
The store will do everything in order not to accrue cashback, and while it has encountered such a problem only in this store, in all other cashback it appears immediately after placing the order, and then it either confirms or rejects. The Snow Queen generally ignores cashback accruals; out of 2 orders, not even a single cashback was credited. I contacted the letyshops support service, but a month has passed, and nothing was found out. I made an order through the site only because of cashback, because after all, it’s calmer to buy such things in an offline store and not to worry, but what if it doesn’t work. If there are such problems with this store, can letyshops make sense not to cooperate with it at all and not to spoil your reputation? If my cooperation with letyshops began with an order in this store, most likely it would end there, now only the positive experience of previous purchases gives hope (although very little) that this issue will be somehow solved.
The review was translated from Russian using Google Translate. Show original Show translation
16.10.2017

Good afternoon, Olga!

Thank you for your feedback. Unfortunately, cashback losses happen and for us such situations are no less unpleasant. After all, we also do not receive rewards for orders that are not charged to your balance.

For our part, we are doing everything possible to minimize the loss of cashback. Every day we work to improve our service and make many test orders and are sure that if you follow all the rules for making cashback purchases when placing orders , then there will be no problems with fixing orders.

Unfortunately, we still received a response from our partners about your orders. The delay is due to the fact that we are not directly cooperating with the store, but through a special affiliate program, so communication is a bit more complicated.

We ask you not to worry, we have not forgotten about you and we keep the issue under control.

It is important for us to get an answer from partners in order to find out the reason for not accruing cashback, and so that in the future such situations do not happen again.

We will contact you as soon as any information from the store. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.10.2017
Cashback did not appear !!! I advise you to immediately make a screen status of the order. I contacted the support service with screenshots and checks. Three months later, the store replied that the order was canceled (data were not received in the store). As a result, instead of 880 rubles of cashback, I received 500 rubles - a bonus from letishop.
The review was translated from Russian using Google Translate. Show original Show translation
02.10.2017

Good afternoon!

Thank you for your feedback. Indeed, sometimes there is a loss of cashback. For our part, we turned to the appropriate manager who is responsible for cooperation with the Snezhnaya Koroleva store regarding your order. But, unfortunately, they received a negative answer. The store didn’t transfer us a commission reward, saying that you didn’t follow our affiliate link.

This could happen if, before placing an order, you clicked on some advertising banner, clicked on another affiliate link from the newsletter, or you installed some browser extension that rewritten our affiliate link.

Despite this, we compensated for the cashback for your order partially from our own funds. In the future, please try to temporarily disable third-party extensions and not switch to other tabs during checkout.

You can find other tips to minimize the risk of losing cashback on the page: https://letyshops.ru/pravila

There will be questions and suggestions regarding the operation of the service - be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.09.2017
Unfortunately, there were problems with accruing cashback. Sorry, because the store itself is very good. Apparently, a flaw. Thanks to the LetyShops team for understanding and quick solution to the problem.
The review was translated from Russian using Google Translate. Show original Show translation
27.08.2017
More than 35 days have passed, no cashback.
The review was translated from Russian using Google Translate. Show original Show translation
27.08.2017

Hello!

Thank you for your feedback. The cashback for orders from this store is usually fixed throughout the day.

If for some reason the cashback did not appear in your personal account, although it was designed taking into account all the rules: https://letyshops.ru/pravila, write to us through the "Help" section of your personal account. We will try to help you in this situation.

Good evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.06.2017
The cache was not confirmed for a long time, the purchase was still on the 5th, still pending ...
The review was translated from Russian using Google Translate. Show original Show translation
10.06.2017
Ad2016 promo code does not work.
The review was translated from Russian using Google Translate. Show original Show translation
10.06.2017
My wife ordered a coat, I bought it on a business trip, and the cashback was rejected. I was upset and, almost not hoping for a positive outcome, wrote to the support service, sent a photo of the check and immediately credited the cashback to the account. I heard a lot of bad reviews about other cashback services, and about letyshops I can personally leave only positive) Thank you!
The review was translated from Russian using Google Translate. Show original Show translation
24.11.2016
There were problems with the transfer of data from the store when confirming the cashback, but the cashback has already been credited to the balance.
The review was translated from Russian using Google Translate. Show original Show translation
17.08.2016
When ordering, the cashback was not listed, after talking with the Letishops support service, it was found out that the store did not transmit the order data to Letishops. Letishops accrued an order bonus from their money, but almost half as much (
The review was translated from Russian using Google Translate. Show original Show translation
17.08.2016

Hello Olga!

Thank you for your feedback. For reasons independent of us, cashback loss does occur, and sometimes stores do not transmit information to us and do not accrue remuneration. For our part, whenever possible, we always try to find out the reasons for the loss of cashback and resolve the issue in favor of our users. Perhaps, an error was made in the ordering algorithm or viruses or programs were installed in the device from which the order was placed that rewritten our affiliate link.

I think that in the future, subject to all the rules of cashback purchases, such situations will not arise and cashback will be credited successfully. We are also interested in ensuring that each of your orders is successfully recorded in our system, since we receive rewards from stores only for such orders.

Believe me, we sincerely try to help each of our users save on online purchases, if possible, they accrued cashback for your order from the company's own funds.

Any questions, please contact. All the best!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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