Purchases at Sinsay UA with cashback in Italy
Зверни увагу!
- Кешбек не нараховується за покупки в додатку Sinsay на пристроях iOS.
- Кешбек нараховується тільки за покупки з української версії сайту (sinsay.com/ua).
- Під час онлайн-оплати в іноземних магазинах може відбуватись подвійна конвертація, у звʼязку з чим, фінальна сума оплати може збільшитись.
- Кешбек зараховується у валюті, яка була обрана при реєстрації у LetyShops і конвертується за курсом нац.банку твоєї країни.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 90 днів після здійснення покупки.
Reviews on Sinsay UA (173)
Therefore, we publish only our customers' reviews.
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Good afternoon...Please tell me how to transfer cashback from "pending" to "balance"? Do you need to confirm somewhere whether it will be transferred by itself?
Greetings!
Cashback will be confirmed automatically when partners transfer the reward. You can follow the deadlines in your personal account.
Tell me, please, is cashback accrued if payment is made upon receipt?
Greetings!
Dasho, you can pay in a convenient way for you. =)
Tell me, can I make an order on android from the sinsay application? Because when I click to go to the store, the application opens immediately. Thank you..
Greetings!
Yes, cashback is fixed from the android application.
Unfortunately, this is the second time I have encountered the fact that cashback does not appear after shopping in Shinsei through LetiShops.
We noticed a problem with the display of orders made from iOS devices, so until it is solved, we recommend buying from Sinsay UA from other devices.
Thank you for creating an application. It is under consideration by the partners. You can monitor the status in your personal account.
We will do our best to return your cashback. =)
Does cashback last or burn over time?
Greetings!
It is stored until you remove it in a way that is convenient for you =)
This is my first time ordering and I didn't get cashback. Maybe it's because I'm using iOS, as I wrote before, but the sediment remained (((
Good day!
Yes, for now we advise you to buy from other devices. We are working on solving this problem.
Thank you for creating an application. We will contact our partners and try to return the cashback.
Good day!
Service and support is simply at the lowest level, it's terrible. They sent me a defective product, they offered to send it back at their expense to resolve the situation. So my shipment is in paid storage. I contacted the store's support several times, they told me to wait, we will pick up the shipment before paid storage, but no one picked it up. On the last day, I contacted the support service again, but they told me that they had sent the information to the appropriate department and they would contact me. No one contacted me, the return is in the mail. I'm just shocked by the terrible service.
Good day!
Received a comment from partners:
"We are sorry that you are not satisfied with your contact with our customer service. We tried to help and offered to return the purchase at our expense, but according to the report history, the shipment was returned in a different way than we suggested, hence the long inspection time. We contacted our carrier, the return is currently being transported to us. We hope you will receive a positive return review soon."
I made more than 10 orders, none of them were sent. They themselves cancel the order without reason.
Good day!
Please try contacting store support. They should help.
This is the second time I have ordered and the second time I did not receive cashback. Maybe the problem is that I'm ordering from iOS, but I'm not happy about it.
Good day!
We are waiting for a response from the partners in the appeal. Then we will be able to name the exact reason for the loss of cashback.
We noticed a problem with the display of orders made from iOS devices, so until it is solved, we recommend buying from Sinsay UA from other devices.
Is it possible to buy in an offline store and get cashback? thank you
Good day!
Unfortunately no. We receive rewards only for online purchases. So the store sees that you came from us.
