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Purchases at NYX PROFESSIONAL MAKEUP with cashback in Italy

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Reviews on NYX PROFESSIONAL MAKEUP (27)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
20.05.2018

Cashback 107,25 руб. rejected (NYX PROFESSIONAL MAKEUP store, order number PA00144865)

The review was translated from Russian using Google Translate. Show original Show translation
21.05.2018

Good day!

Thank you for reporting the problem. We ask you not to get upset. We will definitely find out for what reason the reward for your order has declined and will try to restore it. An appeal to the care service has been created on your behalf. You can respond to the appeal through your personal account, section "Help".

We are waiting for information from you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.05.2018
Very pleased with the store and product quality, Cashback was credited within two weeks after the purchase. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
17.05.2018

A month has passed since the purchase, there is still no cashback, pending status.

The review was translated from Russian using Google Translate. Show original Show translation
18.05.2018

Good afternoon, Pavel!

Thank you for writing to us. It's nice to report that the cashback for the order has already been successfully credited to your balance automatically according to the data from the store.

There will be questions about the service, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.05.2018

Not accrued ((

The review was translated from Russian using Google Translate. Show original Show translation
12.05.2018

Good day!

Thanks for the feedback.

We have not received information about the purchase of your order. The maximum cashback confirmation date is 05.06. If the cashback is not confirmed before the specified time, be sure to let us know, we will help resolve the issue.

Have a nice weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.05.2018

Cashback was activated, but it was not credited.

The review was translated from Russian using Google Translate. Show original Show translation
09.05.2018

Hello Anna!

Thank you for your feedback.

We will try to help in this situation. To do this, create an appeal through your personal account, section "Help": https://help.letyshops.ru/hc/ru/requests .

For consideration of the issue we need your assistance, so please specify some information about the order and send it a screenshot from the personal account of the store.

Waiting for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.05.2018

Cashback was activated, but it was not credited.

The review was translated from Russian using Google Translate. Show original Show translation
06.05.2018

Hello, Sophia!

Thanks for your feedback. According to the data from your account, the cashback on your order from 30.04 was successfully displayed in your account and is now in the status of "Waiting."

If you have difficulty charging cashback for any other order, please contact us: https://help.letyshops.ru/hc/ru/requests. Be sure to try to help.

Enjoy your shopping with cashback!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.05.2018

Cashback was activated, but it was not credited

The review was translated from Russian using Google Translate. Show original Show translation
02.05.2018

Hello, Catherine!

Thanks for your feedback. As a rule, cashback is recorded in your account during the day.

In order to monitor the accrual of funds in your account and, if necessary, help, we have created an appeal to the care service on your behalf.

If the cashback does not appear, we will contact you and resolve the issue.

Have a great mood!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.04.2018

I have already ordered many times cosmetics from this site. Quality is very pleased. And their palettes are simply amazing. Cashback charged without problems. Only the last time was not displayed, but I immediately wrote in support and the site team helped to resolve the issue, for which many thanks to them!

The review was translated from Russian using Google Translate. Show original Show translation
03.04.2018

Cosmetics and service I liked, plus I had two gifts from the store, full-fledged versions of the products, nice. Orders really pack cool. It remains to wait for cashback.

The review was translated from Russian using Google Translate. Show original Show translation
17.02.2018

Satisfied with the shop. Fast shipping. Super products.

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2018

Excellent shop. High-quality cosmetics, a wide selection, good discounts, free delivery from 2000 rubles, the courier delivers to the apartment. Recommend.

The review was translated from Russian using Google Translate. Show original Show translation
18.12.2017

Fast delivery, often pleasant discounts. Availability of goods is sometimes lame, but during sales it is not surprising. Cosmetics is good, tightly moved to this brand. Pack orders fun, even if the order is small. But with the cashback as lucky, I quickly came from one order, and from the other I have been waiting for almost 2 months of crediting.

The review was translated from Russian using Google Translate. Show original Show translation