Good afternoon, Marina!
Thanks for the comment. We are sorry that the cashback for your order was not automatically displayed. Do not worry, please, we will help solve this issue.
Such an error occurs if the extension has detected the substitution of our affiliate links with a third-party extension, program or virus. Sometimes unscrupulous extensions try to take your cashback to yourself. To prevent this from happening and your cashback is not lost, you must disable all extensions in the browser before purchasing, except for the LetyShops extension! Make sure that the cashback is successfully activated, and the icon is lit in green at all stages of the order. More details about the rules of purchases with cashback here .
Your account created an appeal to the service of care. Report in the name of all the active extensions in your browser. The list of extensions can be viewed as follows: right-click on any extension, select “Extension management”, then you need to copy the name of each active extension.
We are waiting for your answer and will try to help.
Have a nice day!
Respectfully,
LetyShops team