I read many comments that report the lack of credit of the cashback despite having performed the procedure perfectly. it happens to me too often but never with small purchase amounts. classic situation with high amounts .. cashback dispersed in bureaucratic processes which can never be found despite having opened the report. or cashback registered but with different and obviously lower spending amounts. example € 3,000 of expenditure recorded only € 300 with its ridiculous cashback compared to what is due. I have always had a veiled doubt between technical problems and the desire to keep percentage shares of cashback. meditate ...
The amount paid does not affect the crediting of the cashback. Some stores do not include VAT, shipping and other taxes in the cashback calculation. This information can always be found on the shop page on our service. For this reason, the amount paid may be different from what appeared. If you have any other questions, do not hesitate to contact us. We are always happy to help you.
Bad experience, I placed an order for € 700 taking advantage of the increased cashback. No credit, I promptly made a report but also by demonstrating the purchase and the correct procedure they showed me 4 months of waiting only for further checks, the cashback is not guaranteed.
We understand your emotions. The reward for us is provided only if the cashback appeared automatically in the account. Don't worry, as soon as we receive a response from our partners, we will notify you immediately. In any case you can always contact us via the "Help" section in your personal account. We are always happy to help you.
No problem for small purchases, while for a purchase of € 1700, strangely, the cashback has not been registered and "it may take up to four months to receive an answer" ... if in doubt it is better to choose taking into account that there is no cashback
Don't worry, the maximum waiting time is 4 months, but this process usually takes less. You can check the status of your request in your personal account. If in doubt, do not hesitate to contact us via the "Help" section.