Purchases at Фокстрот UA with cashback in Italy

All purchases at Foxtrot were perfect. The staff is polite, benevolent and accommodating to wishes. Cashback is not "lost" :)

I made an order for "burning cashback". In "pending" appeared immediately after ordering. I received the goods, paid not with a Monobank card, but the cashback store rejected it. The guys from Letishops, as always, figured out in my favor, given that I had not violated any conditions, and paid the money "from their own pocket." But as they say about the store remains. The store claims to have allegedly "reissued" the order. Exactly the same garbage was * itrus.

I'm starting to get disappointed !! for the second time there is no cashback from Foxtrot. the first time they wrote to wait 4 months !! and then decide what is wrong. and here again ordered and again no cashback. why cheat ?? with Ali appeared at once on two reservations, and Foxtrot did not. now the answer will be that you and the store want me to be happy and so on, but these situations are particularly stressful. Whose fault is not known, whether yours or Foxtrot, but when you promise and do not, you do not want to order through your application. sadly

I bought Lenovo legion 5, I had to buy remotely from another city, these incompetent and irresponsible workers from the foxtrot store / warehouse did not even check the display before sending it for marriage, although I told them in plain text to do this in a comment to the order. As if they did the opposite on purpose. The screen is defective with a small gray spot and the cooling system whistles. There was no question of compensation with coupons, no apologies in any form for the inconvenience caused, and that I had to drag a box with 3 kg of trash on a silver platter back to them

You or the foxtrot deliberately deceived me, no cashback, and the purchase from the foxtrot was made solely because of the "hot cashback" that day the question was either citrus or foxtrot. The goods will not be sent in any way, the cashback will be refused, and I will probably refuse to buy, why deceive my customers, disappointment and only

Satisfied with Foxtrot, made 2 purchases for 6 and 7 thousand, increased cashback. The first appeared immediately, the second did not, I applied, everything was found. Both were paid at the same time after 3 weeks.

Foxtrot service at 0. The store lies at every turn. I ordered a TV with increased cash back, while paying with a card on the site, and the cash back itself did not appear in a day (waiting for charging). I called Foxtrot to clarify this situation, then the manager at lunch, then he is busy, then something else. It took 2 (!!!) days to figure out if there would be a cash back. Promised to find out and contact the next day! At the same time, I said that if the cashback does not appear in the personal account, I do not need to send the TV. First, the TV was sent, and then the manager called to clarify whether you have a cashback in your office. And of course he didn't show up. Then the manager started singing a song that he would appear after receiving the TV in the mail. Decided to check and made a control order from another account, only the method of payment has already chosen upon receipt. And miraculously, the cash back appeared in 3 minutes (waiting for the cash back). I will not take away the TV in principle, the store is unreliable. I DO NOT ADVISE ANYONE TO ORDER HERE. it's just a waste of time and money.