Purchases at Фокстрот UA with cashback in Italy

Made 3 or 4 different orders. Once I waited for a cashback for about 2.5 months (the order was for 30,000), the rest of the times it came much faster. In general, I am satisfied, there were no problems with the accrual even once. Foxtrot also credits something like cashback bonuses in its personal account, so do not forget to register there.

Guys! Be careful when paying with MONOBANK card. Cashback is not credited. I discovered this after payment by opening a cashback dispute. I made a big purchase for UAH 40,000 and counted on a good cashback, but no! And what they write here "When paying with a Monobank card, cashback is paid only on the side of the bank." I can't understand at all, because I don't have any cashbacks from the monobank in the foxtrot network.

For the vacuum cleaner and grill everything came and pretty quickly, thanks!

I made out a purchase in this store, after which I changed the terms of delivery of the goods and, accordingly, issued Foxtrot as a new order, I was upset. Well, okay, I thought. But what was my surprise that the cashback, and even the increased one, was credited.

I do not recommend made an order for 35k UAH. a couple of weeks later, a message came that the cashback was rejected and is being paid by the bank. why it was impossible to immediately warn, I would have bought elsewhere.

A good hardware store, which is in our city, is very convenient for self-pickup. Satisfied with the work of the store, ordered a coffee machine, orders confirmed, delivered to the store unpacked, reviewed, provided a guarantee for 12 months, And here, another plus, increased cashback UAH 800, waiting for the charge, I hope everything will go well. Thanks to the store staff, and of course for the increased Letyshops cashback

still probably not a single order went through normally. but I order quite often the store itself is also that dump. service at the "height"

Be careful, Foxtrot can easily throw on cashback by reissuing orders. I placed an order for a Samsung 256GB flash drive on Black Friday, at an increased cashback. Not only does the store sell non-existent goods, the site says "in stock", in fact the goods need to wait for several weeks. Ok, I agreed to wait, two weeks later they called me to tell me that the goods did not arrive, and I need to wait another two weeks, since they will order from the supplier again, I indignantly agreed. Then I see in the store's office that the order for the increased cashback has been canceled and a new one has been created. I called back to the store, refused the goods and sent them away with their flawed service, and ordered in another online store from ***, without any cashbacks with a guarantee much cheaper. Avoid such networks as Foxtrot, Citrus, which are easily thrown on orders and cashback, do not waste time.

I placed an order for 10 thousand UAH on 28.11. At an increased percentage, 800 UAH cashback should have come. On Tuesday 1.12 I receive an SMS that my order has been canceled. To the support call - the answer is that yesterday the order was canceled because I do not agree with the delivery time. To my reasonable question that I did not complain about anything, they answered that they could re-create the order. And then what will happen to the cashback - they did not answer anything intelligible. In short, wretched disgusting, designed for suckers - an order with an increased cashback was stupidly canceled, but they are supposedly ready to recreate a new one. Foxtrot is the bottom.

Think about whether it costs 20-100 UAH, nerves and time you spend in the store when receiving and buying goods. Pvd time ordering where there was a 9% cashback on Black Friday. I ordered a phone, chose a pickup from the store (and not everyone was seen, it was the first bell), I did not attach importance to it. the second could not choose a manual date of receipt only tomorrow and all (the second bell) in the morning call under the order all is well. after 15 minutes they say in that store there is no where you chose choose another. and here after talking to the operator comes sms your order is canceled (!) I'm such a WTF phone to understand, assure that everything is ok. I come to the store at another address and here the phone is only a showcase (here I have already rung the bell) well, I think I was wrong. Sent to Victory Avenue 87, said there are two one showcase the other packed and reserved for you. Spent a trip back and forth 2.5 hours (excluding calls and time to the address of the second store) I come here I am trying to pair a shop window. Of course I did not agree, they broke through all the shops (!) Everywhere showcase samples! and the support service with which to communicate already understood the cashback will not be because the order was canceled at the first link. concluded for myself, stealing the average price and normal service than this. the benchmark for me is the outlet, everything clearly came got paid and all. problems brought into service or repair or replacement or money.