4 %
cashback
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Purchases at Douglas IT with cashback in Italy

(3.50) Average rating of the store
Reviews on Douglas IT (16)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 90 - 120 days
Cashback is not credited:
  • for products of the following brands: Chanel, Dior, Hermés, It Cosmetics, Dermacosmetics, InnerBeauty, La Mer, La Prairie, Dyson, as well as for any item marked as the BEST PRICE offer
  • for orders where vouchers, beauty-vouchers or coupons have been used (in this case cashback may appear as 0 in the "My cashback" section, and then be rejected or confirmed as 0)
  • for orders in which the user activates Beauty Points of the Douglas Beauty Card or redeems a gift card
  • in case of using the store's mobile app
  • for orders made by the Douglas Group employees
  • for a gift card purchase
  • for bulk orders
Attention!
  • Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
  • If you have not received cashback for your order, a request for the lost cashback should be submitted no later than 3 months from the date of purchase. 
  • The order should be completed within 30 minutes after reaching the product page from the LetyShops website for cashback to be credited.
  • If an order has been returned partially, cashback will be reduced proportionally.

Reviews on Douglas IT (16)

(3.50) Average rating of the store
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elianasciortino
04.07.2023

LetyShops is reliable and available for assistance. But Douglas has never credited anything, the LetyShops assistance service has always tried to contact the shop and received no response. I have already placed more and more orders and despite Douglas's carelessness, LetyShops has taken charge of the disservice by refunding a small part of the cashback. I will continue to use LetyShops as it has always worked with other sites, but I will think twice about buying from douglas

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
04.07.2023

Greetings!

We are very sorry for the bad impression you have had with the Douglas IT store.
LetyShops does not collaborate directly with the shop. We have waited a long time, but unfortunately we have not received any response regarding your order. In order not to make you wait any longer we have compensated the maximum amount of cashback that we could compensate from our own funds.
We hope that our manager's released recommendations will help you fulfill the cashback of your future orders without any problem.

Sincerely, LetyShops team

The review was translated from Italian using Google Translate.
Maria Chiara Comi
17.05.2023
we all know the chain and it is a guarantee. Cashback is also timely and fast
The review was translated from Italian using Google Translate. Show original Show translation
mec1973
13.05.2023
All right, now we are waiting for the cashback to be credited.
The review was translated from Italian using Google Translate. Show original Show translation
vita.rossi11
11.01.2023
I had a great time with this site, the cash back arrived in a month so quite quickly!
The review was translated from Italian using Google Translate. Show original Show translation
barbara
31.12.2022

Recommended .... Fast shipping, top offer prices ... And cashback credited within the allowed time ... Fantastic

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
31.12.2022

Good morning!

Thanks for being with us! We are glad that our service helps you save money while shopping.:)

Sincerely, LetyShops team

The review was translated from Italian using Google Translate.
Vero.Nika_2023
01.12.2022

I don't know exactly who caused the disservice (probably Douglas) but they canceled my orders twice within a few days. Without informing about the cancellation, among other things, I discovered it by chance when returning to the order. Then after my various attempts by calling and sending e-mails they replied that it had been canceled due to a technical disservice. so I advise against making app purchases from Douglas (and Douglas in general).

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
01.12.2022

Good morning!

Our service does not affect internal shop processes. For questions about the delivery of goods, please contact Douglas Support.

With regard,
LetyShops team

The review was translated from Italian using Google Translate.
erikasicari
13.08.2022

I have made several transactions, cashback reported and credited in a short time ... only in the last period have they slowed down in fact I have several outstanding amounts for more than a month, but I bear patience .. sooner or later they will be liquidated

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
13.08.2022

Good morning!

Thanks for your feedback :)
Partners need time to process order data. As soon as we receive the reply, your cashback status will be changed to "Credited".

Sincerely, LetyShops team

The review was translated from Italian using Google Translate.
Francesca Salerno
20.07.2022

No automatic tracking of Douglas. bought 2 Times, one from app one from Desktop and it never was tracked. I followed all the rules. also very long waiting time 4 months...

LetyShops
20.07.2022

Hello.

Cashback for your purchases did not appear automatically. We have already sent requests to our partners to clarify the reasons.
Our customer care manager will be waiting for responses with you. Do not worry, please. The most part of requests are processed faster than 4 months.

Sincerely,
LetyShops team

jessica.danesi98
02.07.2022

Cashback used with Douglas already twice, I have not had any kind of problem unlike other stores and accreditation done in about a month. Very efficient

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
02.07.2022

Good morning!

Thanks for being with us! :)
We are glad that our service will help you to save money when shopping.

Sincerely, LetyShops team

The review was translated from Italian using Google Translate.
annalisamorello98
09.02.2022

Cashback entered by hand and credited after three months, but I can say that the letyshop assistance immediately worked to solve the problem. Congratulations

The review was translated from Italian using Google Translate. Show original Show translation
LetyShops
09.02.2022

Good morning!

Thank you for notifying us of the status of your order. The partners have confirmed the purchase and transferred the reward for your order. We wish you profitable purchases with cashback!

Cordially,
LetyShops team

The review was translated from Italian using Google Translate.
Roberta Caffo
26.01.2022

I had some problems at first but the shop fully solved it by crediting me with the cashback.

The review was translated from Italian using Google Translate. Show original Show translation
Mariangela Favazza
03.01.2022

Cash back credited within one month! I am waiting for the second accreditation!

The review was translated from Italian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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