Attention! Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
It may take up to 2 days for cashback for your order made on Douglas IT to appear in your account with "Pending" status.
Cashback is not credited in the following cases:
- for products of the following brands: Chanel, Dior, Hermés, La Prairie, La Mer;
- for orders made by the Douglas Group employees;
- for a gift card purchase;
- for bulk orders.
If you have not received cashback for your order, a request for the lost cashback should be submitted no later than 3 months from the date of purchase.The order should be completed within 30 minutes after reaching the product page from the LetyShops website for cashback to be credited.
The order should be completed within 30 minutes after reaching the product page from the LetyShops website for cashback to be credited.
If an order has been returned partially, cashback will be reduced proportionally.