Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
Hello, I booked the Noorus Spa Hotel in Bucking through Letishops (13.02.2018, No. 1100855576) on April 22, 2018. Two rooms were booked. We came with the whole family. When we arrived at the hotel, we were told that the booking was canceled by Booking. I haven't canceled anything! Please explain why this happened. Thanks! Best regards, Alfia.
Hello Alfia!
Thank you for your comment.
Unfortunately, we do not know why your reservation was canceled. On this issue, we recommend that you contact the service support by phone: +44 20 3320 2612.
We hope you will be able to sort out the current situation.
Have a nice evening!
Sincerely,
LetyShops team
A year has passed since the purchase of the non-refundable hotel, and 3 months after the stay. Until now, cashback has not been credited, I contacted the support service, they said to wait, I have been waiting for 3 months.
Good afternoon, Fedor!
Thank you for contacting our customer care team and the information you provided.
We have submitted a request to our partners in order to obtain information on the possible reasons for losing cashback and to try to renew the reward for the order.
Fedor, as soon as we receive an answer, we will contact you immediately.
Sincerely,
LetyShops team
A strange problem has arisen: when switching to Booking through Letishops, the search does not give accommodation options. If you go directly to Booking, then there are a lot of options.
Hello Anna!
Thanks for your feedback.
Many booking services reserve the right to change the site's offer based on referral source or location.
If you have any questions or difficulties with calculating cashback - please contact us, we will do our best to help you.
Have a nice day!
Sincerely,
LetyShops team
I was very happy about the return for the trip to Rome, the enrollment took place within 5 hours! Recommend!!
one order didn’t seem to be seen by your program and now when trying to place an order on a computer through a browser (firefox), your program does not see booking as a site where you can get cashback ...
Hello Alex!
Thanks for the comment. Most likely you mean that our extension is not activated on the service page. Indeed, it is. The fact is that Booking.com prohibits the operation of our extension on their website, and in order to receive a cashback, you need to make a direct transition to the service from our website.
Also, for the successful accrual of cashback, do not forget about the rules for making purchases with cashback: https://letyshops.com/pravila
Sincerely,
LetyShops team
I look, no one is charged. Likewise. There is a transfer and booking. There is no cashback.
Hello Svetlana!
Thank you for your feedback. According to the data from your account, the reward for the order is already credited to the balance. To minimize the risk of losing your cashback in the future, please do not forget about the rules for making purchases with cashback, as well as the conditions that are published on the Booking.com page.
Sincerely,
LetyShops team