Recently, the withdrawal of funds has not been carried out. The so-called care service simply does not respond to messages.
Good day!
Natalia, we analyzed the situation and appeals to the care service.
Cashback for bookings on the Booking.com service is credited to the balance on average within 60 days after check-out. Manager Kirill keeps the situation under control in open circulation # 1777051. The online chat hours have changed. Now managers are ready to answer user questions from 9:00 to 18:00 Moscow time from Monday to Friday.
Sincerely,
LetyShops team
I'd like to get an answer to this situation. about three weeks ago a young man from St. Petersburg called me on his cell phone and introduced himself as an employee of your company. He said that several years ago I registered on your site (which I don't remember) and made a purchase, so 2 thousand rubles were "lying around", which "burned out" on that day, and he, as a very caring employee, wants to help with purchasing an item that can now list. It was perfumery and electronics. I could not give an answer right away, since I was not going to buy anything. the young man agreed to give time and punctually called back an hour later. Of course, very few people want to lose the suddenly "drawn on the horizon" 2 thousand. so I decided to take eau de toilette with a surcharge of 3.400 kopecks. But the life situation is changing: I got on sick leave, the goods came. The young man calls and warns about the arrival of the product. I explain that I’m on sick leave and I can’t redeem the goods yet. But this is an order for which he will receive money, what kind of understanding of the situation can there be? And literally the "telephone terror" began - a million calls a day !!! People, if something does not suit me in a product, even if I bought it in a store, I can bring and return. Immediately on the last unceremonious call, there were threats of a fine in half the cost of the goods. I am an adequate, normal person. And always, if I say yes, I keep my promises. But here, with this approach, the desire to deal simply disappears. Please explain the situation. Thanks for understanding.
Good afternoon, Olga!
We are LetyShops cashback service. When making a purchase through our service in stores, we return part of the spent funds in the form of a cashback. But we are not a store. We are not engaged in the sale and dispatch of goods.
Probably, the scammers introduced themselves on behalf of our service.
We recommend making purchases only on trusted sites, having read the reviews on the Internet.
Sincerely,
LetyShops team
I just received the withdrawn funds to the card and decided to leave a review, as I was pleasantly surprised by the speed of this withdrawal. The application was confirmed within 22 minutes and the money was immediately displayed on the bank card account. The site contains a large list of stores from which you can get cashback. Each page contains detailed conditions for its accrual, and if the percentage for your purchase does not suit you, you can look for other stores. I would also like to acknowledge the work of the customer care service. Yes, they began to respond to requests much longer, but what difference does it make if you are sure that the problem will be solved as soon as there is a free employee to solve it. Often they compensate for the cashback from their own funds if, due to a technical error, the cashback did not appear or was rejected by the store. And I would also like to comment on one of the earlier reviews, where a person is outraged that he cannot withdraw the penny he earned because of the established limit and accuses the service of a scam. But what kind of scam can we talk about if your penny is not taken away from you. And no matter how long it takes you to collect the minimum amount, it will be waiting for you on the account, and not after a month (conditionally) will go into the pocket of the Letyshops representative. You just need to immediately read the terms and conditions, and if they do not suit you, go in search of a new service, and not write angry comments, demonstrating your own stupidity. I have been using LetyShops for 3 years already and I was able to withdraw my first cashback only a year later, because I also did not make large purchases. But I knew about this even when registering and quite consciously saved up to the limit. Therefore, I sincerely do not understand people who leave such reviews.
Ksenia, good afternoon!
It's incredibly pleasant to read such reviews.
We are grateful that for 3 years of cooperation with us, you feel the care and comfort that is created by the whole team every day. This means that we have someone to try and grow for :)
We wish you a profitable and successful shopping!
Sincerely,
LetyShops team
Thank you for resolving the issue with Eldorado. Due to a failure in their system, the order for 30K was not displayed in the personal account of Eldorado and, accordingly, cashback was not credited. After I succeeded in restoring the order data, the patient employees of Letyshops restored the long-awaited cashback.
Sergey, good afternoon!
We are glad that the issue has been resolved positively for you :) We are always pleased to take care of you.
We hope the situation will not repeat itself and subsequent orders will be recorded automatically.
Best regards,
LetyShops team
A good shop n normal cash-bets are credited.
Good day!
We are a cashback service :)
We cooperate with more than 2000 stores. When you make purchases online, you can get some of the money spent back. You will find a list of our partners in the "All Stores" section.
Sincerely,
LetyShops team
The deceivers, instead of the promised cashback of 2900 rubles, they gave 1116, of course this was the first and last time when I used your khe-khe services ((
Good day!
We checked the information in your personal account. Cashback for a purchase has been accrued correctly. Since the promo code was applied, the rate for you was 4.5% (including the 3x cashback promotion). The manager described in more detail in the appeal.
We advise you to familiarize yourself with the conditions and rates before placing an order, since they are different for each store.
Sincerely,
LetyShops team
I issued a policy on the Rosgosstrakh website, a pop-up window appeared that for this you can get a cashback of 10.73%, clicked on the link, activated it, several days passed, the cashback did not appear
Good day!
We contacted you in the appeal to understand the situation in more detail.
It turned out that a type of policy was issued for which cashback is not provided. The conditions for obtaining cashback are available on the Rosgosstrakh service page. The information in the browser pop-up is identical.
Sincerely,
LetyShops team
Good afternoon. I used this site and did not like it, it is very inconvenient and uncomfortable that the minimum cashback withdrawal amount is 500 rubles ... Therefore, I advise you to immediately pay attention to this and do not recommend using it, because there are more convenient sites where you can withdraw any minimum amount without any restrictions.
Good day!
Thanks for your feedback. We are always open to her.
We cannot comment on the terms of other services. According to ours, the withdrawal limit is 500 rubles. Each user has the right to choose a cashback service with the most favorable terms of cooperation.
Sincerely,
LetyShops team
I would give a score of 0, but there is no way. For the umpteenth time, cashback has been canceled. For this one, 18,000 were canceled without explanation. All orders were fulfilled. I do not recommend this garbage dump, promoted by the Vilsakom, to anyone. The service simply steals your money, and most importantly time.
Nikolay, good afternoon!
It's sad that there was such an opinion :(
From 08/02/19, the store has changed the conditions for calculating cashback. They were published on the page upon transition. Since the terms were violated, the partners did not give us a commission for your orders and the cashback was automatically rejected.
More detailed information was provided in the appeal.
Sincerely,
LetyShops team
After going to the site from letyshops.com, cashback did not appear. I contacted the help desk (# 1780355) - no answer for 5 days. Previously, this was not the case, they answered almost immediately and were attentive. It's a pity the service was good.
Good day!
Vadim, we apologize for the wait.
We are all the same LetyShops, who are attentive and happy to help users with cashback crediting issues. Indeed, we are now responding to requests within a week. Thanks for waiting!
Sincerely,
LetyShops team
Hello, I ordered apple airpods wireless headphones from you, there were some fake headphones i7 in the mail paid 5800 rb and these headphones cost 670 rb how did that happen?
Good afternoon, Alexey!
We are very sorry that this situation happened. Probably, the scammers introduced themselves as the name of our service.
LetyShops is a cashback service that only works with verified partner stores. Their list is available on the website, in the "All Stores" section. We do not sell products and never call users with such offers.
All communications with clients take place through mail, which is linked to the account. We advise you to double-check the information and make purchases only through reliable resources.
Sincerely,
LetyShops team