Good service!
This is all shit, I paid for the meal and it does not show what I paid for (and I have a payment from the bank account that I paid for)
Hello!
Thanks for the comment. It is a pity that the cashback for the order did not appear. To resolve this issue, we have contacted you via mail: help@letyshops.com.
Please reply to the mail so that we can help as soon as possible.
Sincerely,
LetyShops team
I made an order, but the percentage of the purchase did not appear ((((
Hello Oksana!
Thank you for your feedback. We are very sorry that you faced such a situation and the cashback on the order was lost.
According to our information, you have already written about such a problem and we have created an appeal on your behalf. We have tried several times to contact you, but, unfortunately, have not received an answer, so the request has already been closed.
Oksana, please write to us again through the "Help" section of your personal account or email support@letyshops.com. We will definitely try to help you resolve the issue.
We really hope for your answer. Have a nice evening!
Sincerely,
LetyShops team
Terrible. Cashbacks come every other time! I made an order for 5000 and the cashback did not come! Yesterday I ordered for 3000 and the cashback did not come again! But pennies come from penny orders. I will look for another service. And I will not advise my friends to letishops. I wrote to the support service - zero sense.
Hello Anastasia!
Thank you for your feedback and opinion. We understand your emotions, since for orders that were not automatically displayed, we also do not receive rewards from the store.
Each member of our team always tries to help our users in case of any difficulties, however, in order to resolve issues, we also need assistance and assistance. Please answer the managers who are dealing with your requests, they will definitely try to help you with a refund.
We hope that you will change your opinion about the work of the service and continue to cooperate with us. Have a good evening!
Sincerely,
LetyShops team
The last cashback is not credited, namely from 06.03.18, what is the reason, I don’t know. Previously, everything worked fine, but judging by the latest reviews, there are some problems with the service. Probably it's time to withdraw money and switch to another service.
Hello, Alexander!
Thank you for your feedback.
We are very sorry that you have encountered difficulties in calculating funds for orders from the Aliexpress store. In order to understand the situation in more detail and help you, we have created an appeal to the care service on your behalf, we will wait for your response. You can find an appeal in your personal account, section "Help", tab "My requests".
We hope that we will be able to eliminate all the difficulties that have arisen and you will stay with us.
Have a nice day!
Sincerely,
LetyShops team
Alas, the work of the service with the site update has become much worse. Stability of cash accrual has become 50%. For the sake of justice, last year there was not a single failure, all orders were made through the moss, and the adblock always stood and stands. This year the double cash was not credited at the end of January, I had to correspond for several days, the cash was returned. Now it fails again. I specially made orders in ALI, from pure IE11 without add-ons, the first one at 10 am, was charged within 2 minutes, the second one made on the same day from this browser and did not appear in 3 days. I had to scribble an appeal to the TP again, it seems to me that the guys are not able to digest the piece that they had bitten off. Hopefully the moderation is fair and misses out on a not-so-awesome review.
Good afternoon, Vyacheslav!
Thank you for your opinion on the work of our service.
Every day we are moving towards a big goal: to bring you more value and pleasure from your shopping. Our appearance has become more modern, simpler and more convenient for you, but the mechanics of our service have not changed in any way.
If cashback on orders is not automatically recorded, most likely there is a mistake in the checkout algorithm or the problem is still in the device from which the orders are made.
Be sure to write if you have any questions about the work of the service. We are always open to communication.
Sincerely,
LetyShops team
Cashback is no longer credited, I place orders through your application.
Online chat does not work, tried to get in touch, useless.
Good day, Sergey!
Thank you for your feedback. We are very sorry that when using our service you encountered the problem of non-accrual of cashback.
Sergey, we ask you not to worry, we will definitely find out the reason for losing your cashback and resolve the issue. To do this, from your account, we have created an appeal to the care service with some clarifying questions regarding the shopping process.
Online chat works from 9:00 to 23:00 Moscow time, seven days a week. If you wrote to us during business hours and were unable to contact, be sure to provide this information in the appeal.
We will wait for feedback. Wish you all the best!
Sincerely,
LetyShops team
The cashback accrual system is not clear at all. I did everything as indicated in the rules. Cashback was credited after the first order. For a long time I did not withdraw a small amount. I was waiting for a bigger charge. As a result, today there is nothing - all charges have disappeared. Answer: I did not make purchases with cashback. Miracles and nothing more! I just want to say, as in a joke: "Mother-in-law, why are you encouraging ?!"
Hello!
Thank you for your feedback. Most likely you have created a new account on our website. This could happen if, when entering data, you entered a different mailbox, or made a mistake with some character. We will try to help you resolve this issue.
On your behalf, an appeal has been created with clarifying questions that will help you find your account. In order to respond to the request, go to the "Help" section of your personal account.
Please, answer the appeal. Have a good day!
Sincerely,
LetyShops team