Важно!
We contacted quickly, the package bundle and the price match, but the cashback was not credited, possibly due to the fact that the order was cash on delivery.
Good day!
The payment method does not affect the accrual of cashback.
To understand the reason for non-accrual, created an appeal through your account, section "Help". Waiting for the answer.
Sincerely,
LetyShops team
The store is good, the selection of auto accessories is huge, but fix the cashback job in the end. The same reviews. Cashback in this store also did not work for me, although I do everything as usual and in other stores the Letyshop extension works with a bang. Immediately everything has to be done through technical support ((Fortunately, everything is super here. They always go to a meeting and charge cashback in manual mode.
Hello Sergey!
Every day, users make a lot of orders on the website of the Avtozvuk store. Yes, sometimes situations of losing cashback happen. Each of them is individual. We are always ready to understand and help.
Our recommendations will help in the successful accrual of cashback: https://letyshops.com/shopping-rules .
Sincerely,
LetyShops team
after contacting the support service, the cashback was credited
I made an order, paid. got. Cashback was not counted, well, after writing to the service, the issue was resolved quickly.
We ordered oil for automatic transmission. Why didn't the back cache even appear here and, of course, no one charged it. They waited 4 days for the order, and they themselves called them to clarify why they had not confirmed the order. I do not recommend the store unambiguously.
Hello!
Thank you for your comment.
It is a great pity that you are faced with such a situation.
If you have any questions about the operation of the service or the accrual of cashback, you can always contact us. We will be happy to understand the situation and help.
Sincerely,
LetyShops team
Made an order in compliance with all the rules in the store "base of car audio". 25 days later - the cashback was rejected for unknown reasons. He turned to the LETISHOPS care service. I am waiting for the issue to be resolved.
Good afternoon, Marino!
Thank you for your feedback and appeal.
It is a pleasure to announce that the cashback for the order has already been credited to the balance.
The main reasons for rejecting the reward are: non-redemption / return of goods, violation of the rules of cashback purchases, use of other bonus programs. Sometimes erroneous deviations occur.
We hope that such situations will not arise.
Have a nice weekend!
Sincerely,
the LetyShops team
made an order in this store! cashback was not received, made an appeal to LETISHOPS, helped to figure it out, for which many thanks, the problem was that the order was made from the territory of the Donetsk region, and according to the terms of the store, orders, cashback for such orders is not charged, it is written on the store page ... but the Letishops support service helped with this issue, and the cashback was still credited. THANKS FOR YOUR CUSTOMER CARE. THANKS TO THE STORE FOR THE GOOD GOODS AND FAST SHIPMENT.
Good day!
Thank you for your feedback.
Care managers are always happy to help resolve the issue. We are sincerely glad that you were satisfied with your purchase. We hope that now all your orders will be recorded automatically. If you have any questions or wishes - write.
Thank you for using our service!
Sincerely,
LetyShops team
I bought, paid, but nothing is missing .... it's a shame .. I think the money will come, for the first time here ..
Hello!
Thank you for your comment. To understand the reason for the non-accrual and to solve this issue, we created an appeal to the care service. You can respond to the appeal through your personal account, section "Help".
Looking forward to hearing from you, so we can help you as soon as possible.
Sincerely,
LetyShops team