Purchases at About You ES with cashback in South Africa
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs of delivery and shipping.
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is not credited for purchases made in About You app.
Reviews on About You ES (6)
Therefore, we publish only our customers' reviews.
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I made a purchase through the web, with the Letyshops extension activated. It was my first purchase in About You and also that day there was a 60% Cashback for new users. I met all the requirements to get that cashback, which should have been € 13 (maximum allowed) since my purchase was € 30. Coincidentally, Letyshops did not receive information from the store about my order and my cashback was lost. I claimed Letyshops, and quickly (thanks for the fast customer service, Letyshops) they credited me € 6.50, which from what they told me came out of their own funds, even so, I lost half of the promised cashback. Conclusion: It seems like a joke on the part of the store, since it becomes a good publicity with the increase in cashback but later it does not fulfill what it promises.
Hello.
As the store does not accept requests for lost cashback, we have credited the bonus for this request from our company funds. We understand you perfectly, but we ourselves have been left without reward and this is the most we can credit. We hope that in the future, the purchases will show automatically and the cashback will keep you happy.
All the best.
The LetyShops team
I find it disastrous that I have been refused cashback for using a discount code and using the application to make the purchase.
Hello Tania.
About You cashback is not credited if you use a coupon, and if you use the store's mobile app. The conditions are posted at the top of the page. We hope your next purchases are successful.
All the best.
The LetyShops team
It is an excellent app so far without any problem I recommend it like this 5stars
So far everything is fine, the About You store is great, the Cashback soon became pending, now the only downside I have is that it has already been pending for a month, generally everything is fine.
Hello.
Thanks for sharing your experience ;)
The estimated time of the accreditation of the cashback of this store is 60-90 days after the purchase. You can see the crediting date in your account, near the status of your cashback. If it is not credited in time, write to us at support@letyshops.com and we will help you.
All the best!
The LetyShops team
The store is cool, it takes time to look for an item that is well priced and you also like it, but I found a complete tracksuit that I was amazed at and with the discount on the page for new users plus the cashback from letyshops I was fine but one of the € 8.66 that they had to give me back, they have given me € 4, they are also from Lety because the store has rejected it and I have not received anything from them .. Thank you LetyShops as always and I happened to buy more here
Hello.
Thank you for leaving your comment.
Unfortunately, partners have sent us a negative response to your order. Although we do not always have this possibility, we have still credited a part of the cashback to your balance, from our service.
We hope your future purchases are successful and enjoyable.
Sincerely,
LetyShops team
