Terrible experience! After 2 weeks the status is not even "pending", my purchase is not recognized even though I followed all the instructions (no codes) required to obtain the cashback.
Hi, Niko.
In your case it is about lost cashback. I see that you have created the lost cashback request and to find the reason for the loss of your cashback and try to return it, we have sent your request to the store representative.
The response may take approximately 16 weeks.
If we get a positive response, we will definitely credit you with cashback.
I'll monitor the request with you.
And here I leave you some tips to help you with future orders:
- Make purchases within an hour of switching to our service;
- Add items to your cart only after activating cashback;
- Try to avoid coupons and promotional codes provided by others than LetyShops;
- Follow the store conditions and rules for cashback purchases.
Good evening!
very bad, I have made an order with everything activated and without codes and I have not received the cashback
Good afternoon Lydia.
We are very sorry that such a situation happened. We see that a request for the search for the lost cashback has already been created. We will do everything in our power to help you.
Greetings!
The LetyShops team