Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
In terms of displaying cashback - almost no problem. In terms of enrollment - a very, very long time. The terms of payment verification are coming out and all the same the cashback hangs unconfirmed, unfortunately
Hello!
Thank you for your comment. Olga, we want to draw your attention to the fact that cashback from the Booking.com store is credited on average within 60 days from the date of actual check-out from the hotel, and not from the date of order. Don't worry, please, cashback will be credited to your balance as soon as we receive information about successful reservations.
Thank you for shopping with us)
Sincerely,
LetyShops team
Hello! Made a reservation on Booking.com. Cash-bek was not defended. Guest House NaAzove reservation number Reservation number 1732.430.114 Please review and credit cashback Thank you in advance!
Hello Andrei!
Thanks for the comment.
Cashback is displayed in your personal account automatically within 24 hours from the moment the order is placed.
An appeal to the customer care service # 1367560 on this issue has already been opened. We ask you to respond to the appeal so that we can understand the situation that has arisen and help you return the remuneration. You can find a request in the "Help" - "My requests" section of your personal account.
We are awaiting feedback.
Sincerely,
LetyShops team
You will have to order in booking in another cashback service. For the third time after booking, there was no cashback pending.
Hello Victor!
Thank you for your comment. It is very important for us to understand the reasons why the cashback for your orders was not fixed in order to prevent such situations from recurring in the future. Unfortunately, we cannot cope without your help. Appeal # 1367693 to the care service has been created on your behalf. You can respond to the appeal through the "Help" section of your personal account.
Thanks in advance for your assistance.
Sincerely,
LetyShops team
Very bad. Kesh bek does not come for three months, or even more. Everything hangs in standby mode.
Good day!
Thanks for the comment. Denis, we are very sorry that you are upset with the work of the service. Indeed, the waiting time for the cashback is quite long, but the cashback is successfully credited.
We hope your purchases are getting better. Have a good day!
Sincerely,
LetyShops team
Sooo bad ... 1) After booking a room on Booking (in accordance with the letyshops ordering rules), the line "pending" should appear in the personal account on the letyshops website in the cashback statuses. very often she does not appear, you have to cancel the reservation and book the room again. This happens regularly for the last time 3 (three) times I had to order and cancel the order but the status "pending" did not appear to which the letyshops replied "Please save the payment receipt after leaving the hotel and send me a screenshot when possible. We will need this information to contact the store to find the reason for losing the cashback. " This is AFTER a trip with an UNCERTAIN cashback status ............ I went to the letyshops website from a different account, and the "pending" status appeared instantly ... How So? ... 2) For a very long time cashback comes from Booking, two months is an average period ... All this leaves a very unpleasant impression about Booking and some aspects of the letyshops service.
Hello!
Thank you for sharing your opinion on the work of the service.
The fact is that recently, the Booking service only requests receipts from hotels as confirmation of completed reservations. We understand that this may cause certain inconveniences, but in order for our applications to be considered, we request documents in the required format.
As for the term for confirming cashback, crediting usually takes place within 60 days from the date of check-out from the hotel. We warned our users about this in the description of the Booking.com service on our website.
We hope that you will not have any difficulties in calculating cashback in the future and using the service will only bring positive emotions.
Good weekend!
Sincerely,
LetyShops team
In general, booking.com cashback is sheer tough. I have been writing to support lately for almost every order I have, but I use booking all the time. I use booking very often, and God forbid, every fifth order goes through without problems. The rest of the times I write in support, because cashback does not appear. To be honest, I'm already tired and feel stupid. The guys help, but this causes some inconvenience, both temporary and moral. You shake something constantly, horror.
Hello Nika!
Thank you for your feedback. We are very sorry that rewards for your orders are not periodically accrued. The situation when cashback is lost is unacceptable for us. We are working on a solution to this issue so that such problems do not recur again.
According to our records, your requests for lost cashbacks have already been sent to Booking.com. Care managers keep track of your requests and regularly check the relevance of the information. As soon as an answer is received, they will immediately contact you.
Have a nice day!
Sincerely,
LetyShops team
I have the most problems with booking, it was credited several times only after correspondence with LS managers. Either the order number does not match (on the LS and booking sites), then something else. They write - "you probably changed something in the booking." No! I switch from a "clean" browser, draw up immediately, do not change the conditions. In short, while of all the most kosyachny cashback. I only get it thanks to the managers, thank them very much)
Good day!
Thanks for the comment. Katerina, we have analyzed the situation. As such, you have no problems with calculating cashback. Your reservations have been successfully displayed. The only hitch arose with the declined cashback. But the issue of accrual has already been resolved. We hope that there will be no more difficulties in the accrual.
Thank you for following our recommendations .
Sincerely,
LetyShops team