*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
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Hello!
Thank you for writing.
We want the service to be convenient for all users. We will definitely take into account your wishes.
If you have any questions about the service - write. Have a good day!
Sincerely,
LetyShops team
I ordered a phone during the sale period (9 years ALI) + a discount coupon ... with activated cashback (there was a green icon) ... but the cashback was not fixed (((
Vladislav, good afternoon!
Thank you for writing.
We will definitely understand the situation. For this, it is important for us to receive information about the order. We have created a call to the care service. We are waiting for your reply in the "Help" - "My requests" section.
Sincerely,
LetyShops team
Cashback works every other time (especially on large products) and the minimum withdrawal amount is constantly heating up. At first I thought something good, it turned out as always. I bought everything for the sale on March 28 and did not return a penny on orders, although no, I’m lying, some kind of left cashback from an order that I didn’t even make.
Hello Ekaterina!
Thank you for your feedback.
The purchase amount does not affect the cashback fixing process. Information is transferred to our system automatically from partner stores.
Let's try to figure out this situation together. We have created a care case on your behalf. You can answer through the "Help" section of your personal account or email support@letyshops.com.
We will be grateful for your feedback.
Sincerely,
LetyShops team
It's kind of nonsense, of course I don't buy much, but the amounts are constantly changing, one thing comes to the mail, another on the site, in short, for fun (((
Good day!
Oleg, thanks for the comment.
We assume that we are talking about the difference between the paid value of the order and its amount on our website.
It is related to the recalculation and conversion of currencies in which the Aliexpress store conducts monetary transactions. Cashback is calculated from the amount in dollars in terms of rubles at the current exchange rate of the Central Bank of the Russian Federation.
To understand the situation in more detail, we created an appeal to the care service.
The manager is awaiting your reply in contact # 1589758.
Sincerely,
LetyShops team