If I could give ten stars, I would give it !!! THANK YOU VERY MUCH FOR WHAT YOU ARE !!! JUST SMART !!!
Everything works fine - crediting to the card when withdrawing cashback came literally the very next day in the morning!
I asked for help, made an appeal at # 1290883 since the cashback did not appear. The stated deadlines have passed (namely, 3-4 weeks as it was written) have not decided anything, unfortunately, if you have any problems, a long wait is guaranteed.
Good afternoon, Ilona!
Thank you for your feedback. Situations when cashback is lost are unacceptable for us. We are working on a solution to this issue so that such problems do not recur again.
Ilona, expect a response from the manager who is in charge of resolving the appeal # 1290883 - 03.04.
Sincerely,
LetyShops team
When will there be applications for iPhone?
Hello Anton!
Thank you for your feedback. The iOS app will be out very soon. Now the application is being finalized and colleagues from the technical department are debugging its work. It is important that the application is user-friendly and fully functional.
As soon as the iOS application is available for download, we will definitely share this good news. And in order not to miss anything - follow our news :)
Have a great mood!
Sincerely,
LetyShops team
It took 28 days after they promised me to deal with the appeal regarding the rejection of the cashback. The bottom line is this, an unsubscription from the "help desk" staff. Unfortunately, they do not value the client, when they figure it out, I will leave, I don’t like this attitude, they said 3-4 weeks themselves, all these terms have already passed and they send me replies again, “wait” for a miracle.
Hello Ilona!
Thank you for your feedback. Ilona, we really appreciate each of our users and do our best to resolve issues as quickly as possible. Unfortunately, we, as well as you, expect a response from partners.
Previously, we accrued cashback for your order without waiting for a response from the store, however, it is very important for us to understand why the cashback is not credited. Ilona, we ask you to wait a little. Your appeal is taken under the control of the care service manager and as soon as information on the order arrives, we will contact you.
Hope for understanding. Have a nice day!
Sincerely,
LetyShops team
I would like to express my deep gratitude to the LetyShops team! Something went wrong and the cashback was not credited to my account. To be honest, I didn’t believe that the issue would be resolved in my favor. I thought that I was just unlucky this time, but the LetyShops team made a decision and credited me with a bonus from their own funds! Thank you very much for answering your mail even on holidays! Great service! Have a good day and spring mood to the whole team and a large number of clients. I recommend this resource as it is very reliable!
At first, everything was fine, the cashback came in a timely manner, much faster than the stated time (about 2-3 days after the purchase). I thought it was the best service, they did everything promptly, but not for long. When I encountered a problem (a long wait for a cashback, to which there was an answer in that form, wait yet). Before that, there were two more problems and the answer was the same. That is, in fact, there is no help, this is an illusion ... All help is that "wait". Everything like that, we're sorry, but you're holding on ... My attitude towards him is twofold. For all my support calls, none have been resolved. Therefore, the assessment is accordingly.
Good afternoon, Ilona!
Thank you for your opinion. Cashback for most stores is credited not immediately, but for some time. Cashback is credited automatically immediately after the store confirms the reward for the order. The average time for crediting cashback is provided by stores. Based on it, the approximate date of cashback crediting for each order is calculated. We have developed this function specifically for our users so that they do not need to calculate the approximate calendar date of cashback crediting. Sometimes, there are delays, but we always try to help, if possible, transfer from our funds or contact our partners. In this case, the resolution of the issue takes some time, up to 2-3 weeks.
Ilona, cashback for one order has already been credited to your balance. Check, please.
We sincerely hope that your opinion about the work of our service will change.
If you have any additional questions - write, we are always happy to help.
Taking care of you,
LetyShops team
I really like to make purchases with cashback from LetyShops. Here since 2016, more than 60 orders, all positive! Perhaps this is also a trifle for someone, but it's nice once every six months - a year to withdraw funds not accounted for in the home budget and make some kind of present. Service managers will always help, explain and resolve the issues that have arisen in our direction. Now I'm striving for Lety-Gold status!
Leti shop does not take into account the cost of delivery for example 100 rubles product 1000 rubles cashback only for the product, in others it is not
Good afternoon, Alexander!
Thank you for your feedback. Indeed, most stores provide a reward based on the value actually paid for the item - excluding shipping costs. That is why we cannot provide cashback for the delivery of goods, since we ourselves do not receive any reward.
If you have any questions or wishes regarding the work of the service - write.
Sincerely,
LetyShops team
The service is good, but it takes a very long time to wait for the cache to be received after confirming the receipt of the goods, here two caches have not yet been credited, 89237561465627. And 89376527145627. Tell me what is the problem?
Hello, Alexander!
Thanks for your feedback. The approximate date of crediting funds for these orders is 1.04. You can view this date in your personal account by hovering the mouse cursor over the question mark next to the order status that interests you. The store must send us the data within 40-60 days, but if you have already confirmed the receipt of the order, cashback can be credited faster.
If you have any questions - write, we will be happy to answer. All the best!
Sincerely,
LetyShops team