Purchases at MAUDAU UA with cashback in United Kingdom

Service used to be better. Disappointed. I waited a long time for the parcel to be sent, about 3 weeks. I didn't even check at the post office, and some goods were missing there.

The service is terrible. You can use it only if you are not in a hurry at all - when you can wait for several weeks, there is probably absolute miscommunication and ineffectiveness from the actions of managers. In fact, on the delivery date, they informed that there would be a delay of several days, and we hope that we did not let you down - and we let you down and how because I made an order a week in advance, in order to come back from vacation and update food, household chemicals, etc. or some other store, but an order for more than 8,000 after almost a day of conversations with the managers already in the evening it turned out that they were delaying the delivery due to one package of tea that was unsuitable for delivery - they did not even ask if this situation was critical for me, I would have simply refused the tea and I had a main order for the whole situation, they offered a 100 UAH bonus, at least it was better to just take it and make the result and deliver it on time. I do not recommend it at all - again, only if you can wait a long time for the order, service - the bottom *** there are no questions about letishop

The last time I ordered from Maudau. never again the order was created on 09.08, it should arrive on 22.08. they spoiled two goods from the list on the way. brought on 25.08. at the same time, the communication with the calipers is delayed, the information inside about "leave on guard" is not transmitted to each other. there are no questions for letyshops.

Each time the employees work worse and worse. Made Order #1001357574 from 07/28/2024, 06:32 PM They called back and said that there are 3 items for one item instead of 8. They were told to send what they have, and the rest when they appear in the warehouse, the order was fully paid. In the parcel, this item was not sent at all, 20 days passed, the order was canceled altogether, citing that they did not get through. Why did you even need to call if they were told once? Everything is very bad!!!

Soon it will be a month since the order is sent, No. 6385028, keep it up! Well done! Exquisite service, standard "wait for shipment 2-4 days" for almost a month! Super!!!

I, like many other customers, faced the problem of long delays in the fulfillment of orders. As a result, I no longer needed some of the items I ordered because I had to buy them elsewhere. It is a pity that the store, which was once a reliable partner, has changed so much.

If a promotional code is used or there are certain products in larger quantities - cashback will not be charged. But this was reported on the page But the service is most disappointing: • not all goods that are available for ordering on the site are actually available from the Seller for delivery. That's why the wide assortment, which I was always so happy about, is deceptive; • the prices are constantly changing, you need to check the basket before paying, because it was not the first time that we encountered the fact that while the order was being paid for, the amount of the basket increased significantly; • if there is more than 1 item in the order, it can be sent for weeks and it is not a fact that it will arrive in full (part of the goods can be canceled and then wait weeks for the money to be returned); • payment that is also extended by a week, if the order contains goods that cannot be delivered; • due to such features of payment, cashback is not confirmed on the Letyshops service or is canceled when paying with a Monobank card; • there is no communication regarding the buyer’s familiarization with the status of his order (confirmation, change of delivery date, adjustment of order content, etc.) • support responds with a significant delay or does not respond at all Pros, because of which I still sometimes return here: sometimes there are available conditions for chickens fast delivery, reliable packaging of order contents, assortment, you can earn points for reviews, there are nice promotional offers and promotional codes

Cashback is not credited if the promotional code maudau was used

I used to really like this store. But lately everything is really not fun. It takes a long time to collect orders, if there are not one or two items. Once the order was collected for more than two weeks. A part was not sent at all. They kept repeating on the phone that they were about to send it. It was a very bad result, since I simply didn't need many of the products from the order, because I already bought them while I was waiting for delivery. Although it used to be very convenient to have such a diverse assortment in one store. Plus, you can pay with a kid's card

Feedback 2

Recently, the service has been simply terrible. I ordered the product on September 21. At first, they promised on the phone that it would be sent on September 22, because everything is in stock. Later, I received a message that the shipment is delayed and will be on September 24. Every day I call and ask to send it, because there are diapers in the order, I need them already. The order is fully paid. They promise that they will send it, but today is already the 27th and it is deaf again.
I used to really like this store. The product range is wide, it was very convenient for me, because I live in a village with three small children and no car. But now it's terrible. If there are more than three items in the order, it will take two weeks to collect them. They don't do everything in the promised time. I do not recommend ordering here if you need something urgently

Shock shock! This is me about the Mau Dau service. The first order is from 01.08.2024 - after 4 days, a message arrives that the delivery will be as early as 15.08 (!!!) Well, how is that? And you can't warn me the next day so that I order in another store and I would have already received my goods three times!!! The second order from 08/03/2024 - they wrote that they will deliver on 08/08/2024 (!!!!) But I doubt this too much! WHY don't you write on the website that you have no products in stock. I've had enough of fooling customers. And I am not yet writing reviews about every order with which there are always problems. And another innovation. It is impossible to receive an order with payment to the courier if there is even a bottle of alcohol. Everything must be paid in full by card at once. A clear answer, where did they get it from, I was given the name of the law in the bot. But I did not find a clear written norm there either. Perhaps it is necessary to teach employees to know the laws better and not to fume and brush off customers "maybe they will believe". I wrote to return the money, but silence in response.