Cashback from Lidl is not counted!!!
Good morning!
Cashback appears based on information from partners. If it did not appear, it means that something had an impact on it.
We see that our specialist has already contacted you, sent you instructions and is waiting for a response from your partners together with you:)
No cashback. I do not recommend. I have been using the application for over a year. Always with big purchases, cashback was not found. Even though I know how to place orders to get a refund. I even sent screenshots that cashback had been activated. Unfortunately.
Good morning!
We understand that losing your cashback is unpleasant.
Most often, the return does not appear due to a violation of the terms of the store, an accidental error while placing an order or by mistake.
To clarify the reason for the loss, we sent a request to partners. We are doing everything we can to get your salary back. Our manager will wait for the answer with the Lord and notify in case of any news.
Letyshops team
I do not recommend. Purchases made with no cashback added. The complaint is rejected, we have charged the translation to someone else, but we do not know who.
Good morning!
We are sorry that cashback has been lost.
We can see that our specialist contacted you on this matter and is waiting for feedback from partners. We hope that a similar situation will not be repeated in the future and that subsequent purchases in this store will be successful.
The LetyShops team
today i was at a Lidl store and we spent too much.
Good morning!
This is great! More purchases - more cashback on your balance.
We are glad that you are satisfied. :)
The LetyShops team
Order placed and non-charged cashback. Now you have to wait 4 months for decisions. I do not recommend
Good morning!
Cashback may not appear for various reasons, e.g. violation of store rules, rules for purchasing with cashback or due to a technical error.
We see that the situation is under the control of our specialist and it will surely be resolved.
The LetyShops team
Accrued immediately and then rejected. The application was written, I waited 4 months and was rejected again. Too much amount and they decline.
Good morning!
Cashback is confirmed and rejected based on information from partners. This is not affected by the order / return amount.
The partners did not provide us with a commission for this purchase.
To support you, we charged cashback partly from the company's funds.
We hope that the recommendations provided by our customer service specialist will help and that a similar situation will not happen again.
The LetyShops team
2 purchases and no cashback again. I am very dissatisfied. Everything reported - no response !!!!
Good morning!
We can see that one application was rejected because no transition from your account to the store was registered on the day of placing the order. This is the main condition for receiving a cashback, because only in this case the store receives the necessary information for the calculation of funds. If you wish to dispute this, you can open a dispute using the button on the request line.
A request has already been sent to partners for the second order. As with all orders, waiting for a response is approximately 8 weeks. When we receive the information, we will write to you.
Yours sincerely,
LetyShops team