A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
I made an order for UAH 2,384 and UAH 1,166, the cashback was increased to 28%, and before enrollment it was UAH 149 and UAH 18. Total disappointment. The first order was indeed charged all interest.
Good day!
This rate is valid only for the first purchase. Therefore, you can expect a cashback of over UAH 800 for the first order. The following are credited at the rate of 1.4 plus promotion.
They warned about this on the store page.
The last 4 orders (3 of which are in TEMU) do not appear at all.. Support "will look for orders" for 4 months... Something is wrong with you ((
Good day!
We have not received anything from partners. A bonus from the company's funds was credited.
Here are some recommendations for making purchases in the future:
- make a transition before each order;
- close the tabs of other sites;
- turn off ad blockers (for example, AdBlock);
- do not use promotional codes and discount codes;
- complete the purchase within 1 hour after the transition.
It is important that the goods are added to the Cart/Favorites exactly after switching from our service.
Please do not forget about the conditions of the store and the basic rules of purchases.
You have to be very careful with Temu. Look at the dimensions because everything looks great in the pictures, but in reality you get crap.
how will it be understood that it is not possible to order from the view of the mobile application??
Good day!
The link from us leads to the browser, as we do not receive rewards for purchases on the Temu mobile app. These are the conditions of the partners.
When will the big cashback be?
Good day!
There is no information in advance. Please stay tuned for updates.
It takes a very long time to wait for your cashback.
Greetings!
Partners need time to process data to order, check and
information transfer.
You can follow enrollment deadlines in your personal account or at
store page.
When the cashback is confirmed, you can withdraw it to your card or mobile.
You can always find the answer to other questions in the "Help" section.
I placed an order for such an amount that the delivery was free, the parcel did not arrive at the address I indicated, I had to make a redirection and pay UAH 135 for delivery. But it's not my fault that the parcel was sent to the wrong address, why should I pay???
Good day!
It's a shame that it turned out that way. Try contacting store support.