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(3.07) Average rating of the store
Reviews on EVA.UA (269)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 65 - 130 days

Важливо! 

  • Для фіксації кешбеку після оплати замовлення способом NovaPay обов'язково потрібно повернутись назад до магазину EVA.UA, перейшовши по кнопці "Повернутись у магазин".
  • Деякі замовлення можуть не відображатись в акаунті LetyShops автоматично. Якщо твоє замовлення не з’явилось - будь ласка, подай заявку в особистому кабінеті.

Reviews on EVA.UA (269)

(3.07) Average rating of the store
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nexorteam
14.04.2020
Everything is BAD, I do not recommend it to anyone! There is a product on the site, I placed an order, then I look, but there is no one item. I called the line, I say that one item was not added to me, as it turned out that the product was out of stock, but it was displayed on the site, but it was not added to the cart. We changed the color well, said the size, the support said that they will add it now. A letter comes to the post office, the product was added, but the size was not correct ... I was already beginning to get very nervous. I call them again, I say that the size is not the same, then, just in case, I ask because you are correcting the order for me the cashback will not be lost? And she tells me that cashback is credited only if you pay immediately on the site. I’m like that, well for ***, there are simply no words, it’s not written anywhere. I canceled the order, I think, okay, now we will issue a new one and pay on the website. It turned out that while I was adding the product to the cart again, one item had already been completely sold out, which I needed most of all. Well I found something similar, I ordered it. It turned out that cashback was no longer 4.8% as a new client, but 2.2%, although I had not bought anything yet! Well, I already thought okay all the same the price is small. I ordered and paid. A week passes I call them, I say a week has passed already on the site it is written that the delivery is 2-3 days, where is my order ?! And they tell me that we are sorry, but one item is out of stock ... But you couldn't call me personally and say that the product was out of stock ???? Okay, I calmed down. He said let's remove it then, they told me ok, now within 15 minutes we will edit the order, the money will be returned to your card and you will pay for the already edited order. An hour passes, there is no money, I call them. They say, well, the refund takes place within 3 days. I'm so okay, but I can't pay for the edited order until I get the money back! She is good now I will change the payment method to "Payment upon receipt" when the parcel arrives, the money will be returned to you for sure! I was already delighted, finally, finally, my order will be delivered to me and the money will be returned ... As a result, 2 days have passed, the order was delivered, but the funds were not returned to the card. I think okay, after all, she spoke up to 3 days, I'll wait ... 8 days have passed, but there is no money. Conclusion in such a case, do not pay for the order immediately online, under any circumstances! The cashback was cut for me, what I wanted was not available, the site does not show whether the product is really there or not, the support is deaf, they say one thing, but something else happens ... I'm waiting for my money to be returned at last.
The review was translated from Ukrainian using Google Translate. Show original Show translation
Наталя Червонна
08.04.2020
I tried to place an order twice. For the first time I paid and waited for 2-3 days, as stated on the site, but a week later there was silence, I called, they said that one product from a partner and delivery was not. I re-ordered from the product, which is always in Eve, a week later they called and said that something was missing and it is unknown when it will be, although it is available on the site. Both times she seemed to sigh with relief when she canceled the order. There is no personal account, it is difficult to call the hotline, it would be better to stay offline.
The review was translated from Ukrainian using Google Translate. Show original Show translation
sivo4ka999
07.04.2020
04/01/2020 made an order and paid. Delivery provided by the store 2-3 days. 6 days have passed the product is gone. And to call poorly? Why are they waiting, they suddenly forget about the order? To the question, is it possible to replace with something, the answer killed - "I will start to list everything for you now? Look for yourself and then call back." And hung up. I was shocked. Firstly, I barely got through to them, spending half a day, then I began to look for something to replace the missing position, but, strangely enough, they have it in stock. And what should I order now? Maybe they only have everything in stock? Today, on the 7th day, I have been calling them for the third hour and I can’t get through. This is not enough nerves. I do not advise anyone such a grief shop, health is more expensive !!!!!
The review was translated from Russian using Google Translate. Show original Show translation
kristinka18121996
03.04.2020
Not satisfied! After payment, 6 days passed and the SMS did not even come that sent. Just horror paid by card and no goods. Such is the delivery of goods. I wanted to make an order here. We must at least wait for this (
The review was translated from Ukrainian using Google Translate. Show original Show translation
Oleksandr Kotliar
02.04.2020

Perhaps the only large store that does not have a personal account. Shame! And although the prices are quite reasonable, there will be no information about your order. Cashback is also a problem - it is not charged and you have to contact the care service.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
03.04.2020

Good day!

Alexander, several factors can affect the accrual of cashback. We are always ready to understand the situation and help.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Дмитро Омельчук
01.04.2020

If you are planning to buy something here, get ready to fight for your cashback. I have already taken the product, but there is no cashback even while waiting, but 2 days have passed since the moment of ordering, and 3 days since the moment of payment. Awful online store. They do not even indicate the exact date of shipment of the goods! I do not recommend it. Great first order, very satisfied (no).

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
01.04.2020

Good day!

Dmitry, you don't need to fight at all :)
Cashback for your purchase was not automatically displayed in the system. This could have happened by mistake or due to the wrong ordering algorithm.
We contacted partners to find out the reason by crediting cashback.
For product delivery, please contact the store's support.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Homa4ka
01.04.2020
Long confirmation, but everything works! Thank you :)
The review was translated from Russian using Google Translate. Show original Show translation
olenochka
31.03.2020

Today, the cashback is finally credited, almost 2 months have passed since the order on February 6. But very strangely, it was credited after I went to the app and a few minutes later came in and saw that it came as I added to the favorites one store. I have the impression that this summer controls enrollment, not stores.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
31.03.2020

Good day!

We would like to draw your attention to the fact that cashback in Eva UA is credited within 60 days. This information is published on the store page.

These terms are in no way related to the transition to the application :)

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
karaimivanka4
26.03.2020

The goods arrived quickly, but a month has passed and the cashback is not coming, it's unpleasant to wait so long, a little disappointed

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
26.03.2020

Hello!

We understand that you want to see the credited cashback on the balance as soon as possible.

Partners need time to process order data. The average waiting period is 30 days, the maximum is 60 days from the date of purchase.

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
Іванна Сербін
24.03.2020

I received the order on time. I do not know how to confirm it to get cashback

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
24.03.2020

Ivanno, good afternoon!

Cashback is credited to the balance automatically after the transfer of information and rewards from partners. Confirmation deadlines are posted on the page when you go to the store.

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
Kateryna Hordymova
05.03.2020
I placed the order, received all the goods on time, cashback appeared in the waiting list, now we will wait! Very comfortably! And online shopping and a nice bonus!
The review was translated from Russian using Google Translate. Show original Show translation
olenochka
27.02.2020

It's been 17 days since the receipt of the goods, but not yet credited ... and hanging in the expected ... I still have to wait until April 6. It's weird! Since the monthly reports close at the end of the month worldwide! So why do I have to wait 2 months.

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
27.02.2020

Olena, good afternoon!

Partners need time to process and transmit information on orders.
For Eva UA, the maximum waiting period for cashback is 60 days, so you have to wait :) The manager monitors the application and will be sure to contact.

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
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4.6
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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