Good day!
Thank you for your feedback. We are very sorry that you are faced with a similar situation. We hope you still manage to receive your order. Try to contact the "Support" of the store by mail: support@tomtop.com
If the maximum date for confirming cashback for your orders has already passed, please leave an appeal through your personal account, section "Help", we will try to speed up the process of calculating cashback.
We will wait for the appeal. Have a good day!
Sincerely,
LetyShops team
Good day!
Thank you for your feedback. We are sincerely glad that you are pleased with your purchase. To find out information about the accrual of cashback, please leave a request through your personal account, section "Help", care service managers will try to help you.
If you have questions and suggestions about the work of our service, be sure to write. Have a nice day!
Sincerely,
LetyShops team
Hello!
Thank you for your feedback. We are very sorry that you are faced with a similar situation. We are confident that the store values its customers and will solve the problem in your favor. Cashback for your order is displayed with the "Pending" status, the maximum waiting time for cashback from the store is 50 days. Don't worry, cashback will definitely be credited to your balance, if this does not happen, be sure to let us know.
If you have any questions, please contact. Have a good day!
Sincerely,
LetyShops team