Cashback is available only for the following countries.
They don't want to credit the cashback; they'll make excuses saying the conditions weren't met when they weren't. I don't recommend it. Letyshops at least compensated with a voucher, but come on, Iberia is a bit stingy... I spent €2,600 and got a 5% discount, and I got a voucher of barely 5%. The math doesn't add up, friends.
Hello, Patricia!
We're very sorry, but we've received a negative response from our partners. You may lose your cashback if you search for other offers on price comparison sites or similar. Therefore, we recommend clearing your browser's cookies before making your reservation.
To help you out a bit, we've added a partial credit to your balance. We apologize for the inconvenience.
It never usually works properly and they end up giving you bonuses that are much lower than what you would be entitled to.
Hello, Leonardo.
We have not found any requests to search for missing Iberia refunds in your account. Therefore, if any of your bookings do not appear in our system, please create a request and we will do our best to resolve the issue.
Check the countries that do accept cashback… and well, delete cookies from your phone… incredible. If you have looked at other sites, don't go to LetyShops to buy from Iberia because they don't accept it.
Hello.
Each store has its own conditions. If your cashback has not been credited for some reason, you can create a complaint in the “Help” section of your personal account.
Cashback usually does not work with Iberia. I make no less than 2 reservations a week and most of the time I have to claim it. The letyshops staff makes an effort and tries to solve it, but it is quite annoying to have to complain about something that technologically should be a very easy solution. We'll see if when they say it is accredited, it is true or not, we have to wait at least 3 months to see it
Good afternoon, Susanna!
We apologize for the inconveniences. We, like you, are interested in the cashback appearing automatically. If you don't mind, we ask that you record a video of your next reservation and send it to us so that our technical team can check the purchasing algorithm.
All the best,
the LetyShops team
Letyshops has solved my problem quickly and efficiently. I will continue using and recommending it.
I don't know why lately the larger cashbacks like this are not saved or anything, I have to be opening incidents and I get that they can't find it. I have the case open but we'll see how long it takes... I'm a little sad about this. Then it says that you put the order number when here are flights, there is no number as such but a confirmation that is a reservation number that you cannot give because the airline itself tells you that for security reasons do not give it since they can cancel it. … I sent them the screenshots and everything. Still cashback not found. If you want, I'll give you a capture of the bank too. I hope it gets solved.
Hello Andrea!
We apologize for the unpleasant experience. Don't worry, our manager Julia will help you with this matter. Please respond to it through the "Help" section.
All the best,
the LetyShops team
Well, no cashback from this store is ever activated for me. Neither activating the cashback on the web nor going from letyshop to the web.
Hello Annabelle!
We are very sorry that you had such an experience with Iberia. We see that you already have an open consultation on this case. Our agent has sent the request to the partners to claim the lost refund and find out the reason why your cashback has not been registered. We hope that we will receive the answer shortly.
Good luck!
The LetyShops team
Since July I have booked at least 3 flights with Iberia (not Iberia Express) and the Cash never appears, not even as pending.
Hello, Carmen.
We're sorry you've encountered this situation. Like you, we're also interested in receiving cashback. We only receive a commission from partners in this case. Loss of cashback can be due to several factors: violation of the store's terms, delayed payment (more than an hour), or use of promotional codes. Please monitor the status of your requests. We'll let you know as soon as we receive a response from Iberia. We hope the issue is resolved soon.
All the best!
The LetyShops team