The experience with the store and products is very good, however, cash back efficiency has declined for months. On the one hand, they give you a default gift item coupon in the purchase that although it is nice to receive gifts, this violates the cashback conditions so if you are not pending to remove it you will not be able to receive your cashback if it is what you are interested And on other occasions, despite reviewing it, it appeared denied for breach of conditions, when I complained they continued to maintain that I breached conditions and it was when I requested that they indicate the specific error to avoid making it again that they approved it. I personally have stopped buying on this platform because cashback works perfectly on others with the same service.
Hello!
We are very sorry that you have made such a decision. We reached out to partners about your orders and received a negative response, as the commission for your orders had been paid to another source in the store. To prevent this from happening again, we ask you to reinstall our app. Also, do not open other apps with a cashback option, do not click on links on the web, WhatsApp, Telegram, Viber and do not add items to your basket before activating the cashback.
All the best,
the LetyShops team
If you are going to make a large purchase, go to another store where you are sure that they are going to give you cashback. First order of more than 50 euros (with 15% cashback for new customers) and following all the conditions (in fact I didn't even use discount coupons) so that in the end they tell you that you have broken the rules and they don't accept it. If I had known, I would not have bought here, which in fact I did because of the conditions they offered. Too bad for not having seen many comments before in which large purchases with a high cashback coincidentally "break the rules". On the part of letyshop nothing to object, they have behaved very well.
Hello!
We are very sorry for the situation that occurred. We turned to partners and received a negative response from them. There was a rewrite of the affiliate link and the store did not see that it was our service that issued the order.
To please you a bit, we have partially paid the cashback from our funds ❤
All the best,
the LetyShops team
With the Cashback so far I have no problem, but the shipping with this store is terrible, the order was sent after the deadline, they tell me that they contact the transport company, 2 days later they leave the package at an unselected pack point because they wanted to When I ask them to refund my money since I am not going to pick it up at that point, they tell me that in 15 days and when my order arrives back... shameful because that same day they charge you the money but It takes 15 days to return your money when you have not even received the order. I will definitely not buy from this store again.
Hello Nerea!
We are very sorry for what happened and hope it doesn't happen again.
All the best,
the LetyShops team
From what I have read in comments and my experience, the cashback return only works on purchases where the cashback is not increasing, I have made the two orders to take advantage of the cashback increase by following all the indications without using vouchers, discount codes nor promotions, I have been denied for no reason, conclusion to buy in this store better not to do it through LetyShops when there are cashback increases.
Hello!
We understand your disappointment and we share it. For some reason we have received commission from partners, we turned to them and received the negative response. We hope it will not happen again and that the advice our manager gave you will be useful for you.
All the best,
the LetyShops team