I also saved up for more than 1000, paid through pay visa, promotion for delivery for 1 hryvnia, it didn't work, they charged 55 hryvnias. After calling the ATB hotline, I received a promotional code for the next free delivery - and the decision to use it was my mistake! On Sunday, I placed an order on the website for UAH 1414 with delivery at 15:59-18:59, using a promo code. On the 20th, I already started calling and searching, because the guests for whom I had made an order had already started to gather - ATB absolves itself of responsibility, because they have already transferred the ipost - I call them at 20.42 and I hear. that they are looking for a courier. Then they lied to me that the courier had been found and was already on his way - it turned out that he had just accepted the order and it would take him another 20-30 minutes to get to me (and it was already 9:20 p.m.). The guests left after the end of the story, the men couldn't wait for beer and ice cream for the women. I got on my nerves so much that I had an argument at the end of the evening with the man who advised me to cancel the order and take the money - I didn't listen, gave ipost one more chance - to deliver tomorrow 12.08 after 15 - the ipost consultant promised that they would deliver. 12.08 I was waiting for delivery until 19.04, I couldn't stand it, I started calling the ipost "hotline" and already another operator started promising to find a courier and call me back. are looking for, I explained that I have a broken leg and after 21 there will be no one to meet in a private house, I asked to hurry up with the search... until 21.10 no one answered, and when I called - it was constantly "busy" (I understand very well why ). Currently, at 12:30, no one from ATB has asked why my order has not been delivered for almost 2 days. THIS is what people work for - everything for the client who has already paid for the order (so why bother)!!!
The review was translated from Ukrainian using Google Translate.
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